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Smoyven

Alyson Hannigan photo op order showing the wrong day! Help!

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I've just ordered an Alyson Hannigan photo session for Saturday and I chose batch 9. When my email came through it says Sunday batch 5! I'm not attending Sunday so this is an issue for me! What does Showmasters do in this situation? Can they change the day on my order? Do they issue a refund so I can re-select the correct day? I'm panicking a little if I'm honest! I don't know what happened I chose batch 9 for Saturday and batch 9 isn't even available on Sunday so I'm well and truly stumped! Surly I can't be punished for a computing error on the store can I?

 

Thanks

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You need to email the shop Smoyven as they are the only ones who can help you i'm afraid but be aware as it's the weekend they won't be there to reply at the moment.

shop@showmastersevents.com

Edited by Raylenth

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Thank you Raylenth. Do you think Showmasters will help? I'm wondering how similar situations like this have been dealt with in the past

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You need to contact the store, sorry. SM will do their best to help, but they are the ones who make the final call.

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