alison16207 Posted July 20, 2015 Share Posted July 20, 2015 Hi I was wondering if anyone knows how long after the show pre order autographs take to arrive? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 20, 2015 Share Posted July 20, 2015 A post will go up once the mailing has started. After a show that massive I'd give it at least a week. Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted July 20, 2015 Moderators Share Posted July 20, 2015 Hello We are not back until wednesday and will start shipping by the end of the week. The website states up to 10 working days and we have a LOT to pack and ship. Our first priority is to refund the dedication fees as a number of guests didn't due to the large lines they had, we also need to refund the guests that cancelled after we had already left for the show and a couple of guests did not attend sunday. We had a few other issues and clashes but if we have any problems with your order you will be emailed. (not before wednesday) You do not need to email asking of you are being refunded etc for the likes of Kurt Angle as these are our No.1 priority's. We won't be replying to any emails regarding 'when items are being shipped' as if we reply to everyone then the 10 working day goal will never be achieved. JG Link to comment Share on other sites More sharing options...
Tolkienerd Posted July 20, 2015 Share Posted July 20, 2015 Just out of interest when do the guests sign for you? I always imagined them sat back at their hotel room with a glass of wine in hand :) Link to comment Share on other sites More sharing options...
Wrong Name Posted July 20, 2015 Share Posted July 20, 2015 Just out of interest when do the guests sign for you? I always imagined them sat back at their hotel room with a glass of wine in hand :) I've seen some do it at their tables when they're not busy. Not sure when the busier guests do it. I imagine it'll be backstage somewhere, I doubt SM are bothering them when they're at their hotels! Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted July 20, 2015 Moderators Share Posted July 20, 2015 Just out of interest when do the guests sign for you? I always imagined them sat back at their hotel room with a glass of wine in hand :) Now that would be so much easier LOL. The guests sign at the show during show hours. Link to comment Share on other sites More sharing options...
alison16207 Posted July 20, 2015 Author Share Posted July 20, 2015 A post will go up once the mailing has started. After a show that massive I'd give it at least a week. Many thanks! Link to comment Share on other sites More sharing options...
alison16207 Posted July 20, 2015 Author Share Posted July 20, 2015 Hello We are not back until wednesday and will start shipping by the end of the week. The website states up to 10 working days and we have a LOT to pack and ship. Our first priority is to refund the dedication fees as a number of guests didn't due to the large lines they had, we also need to refund the guests that cancelled after we had already left for the show and a couple of guests did not attend sunday. We had a few other issues and clashes but if we have any problems with your order you will be emailed. (not before wednesday) You do not need to email asking of you are being refunded etc for the likes of Kurt Angle as these are our No.1 priority's. We won't be replying to any emails regarding 'when items are being shipped' as if we reply to everyone then the 10 working day goal will never be achieved. JG That's great thanks, was just curious Link to comment Share on other sites More sharing options...
collectorbob Posted July 20, 2015 Share Posted July 20, 2015 I am looking forward to seeing Bill Paxton's autograph. Link to comment Share on other sites More sharing options...
Tolkienerd Posted July 29, 2015 Share Posted July 29, 2015 Is there any news/update on whether all of the pre-orders will be posted out this week? Link to comment Share on other sites More sharing options...
Moderators StuartG2198 Posted July 29, 2015 Moderators Share Posted July 29, 2015 I have seen on another post today the pre-order store staff have mentioned that orders are in the process of being posted out Link to comment Share on other sites More sharing options...
collectorbob Posted July 29, 2015 Share Posted July 29, 2015 I wondered this too but I expect and rightly so that the good staff of showmasters are taking a well earned break! Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted July 29, 2015 Moderators Share Posted July 29, 2015 Over 750 10x8s were dropped off to the PO today, the PO got some off this evening. Hopefully the balance tomorrow. we are starting to ship send in items tomorrow. JG 3 Link to comment Share on other sites More sharing options...
collectorbob Posted July 29, 2015 Share Posted July 29, 2015 Good to hear - looking forward to seeing Bill Paxton's auto :) Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted July 29, 2015 Moderators Share Posted July 29, 2015 I wondered this too but I expect and rightly so that the good staff of showmasters are taking a well earned break! BREAK??????? I also have a day job lol :) JG Link to comment Share on other sites More sharing options...
collectorbob Posted July 29, 2015 Share Posted July 29, 2015 I wondered this too but I expect and rightly so that the good staff of showmasters are taking a well earned break! BREAK??????? I also have a day job lol :) JG I need to sort out a job for myself soon :) Link to comment Share on other sites More sharing options...
drzoidberg Posted August 4, 2015 Share Posted August 4, 2015 I still haven't seen my preorder yet. Im getting a little worried as the show was over two weeks ago. Has everyone else started receiving their yet or am I panicking too early thanks Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted August 4, 2015 Moderators Share Posted August 4, 2015 Hi All Well over 1000 items have shipped. Down to the last few bits and pieces now. Couple of updates in terms of LFCC pre orders Chris Lloyd signed a number of items for us away from the show and they only got here on saturday, Carice as many of you know didn't attend on the sunday and that caught us out however we have a number of 10x8s on the way to us from her so once they arrive they will go straight out. Robert Englund also caught us out by not signing on the sunday, all flats were signed by him on the saturday but we were due to do poster on the sunday, they will be completed at Sheffield. We will be emailing a number of people later who never paid postage on their order, so if your one of them expect an email soon. But if you have any questions please email me at preorders@showmastersevents.com JG Link to comment Share on other sites More sharing options...
Gmorris2504 Posted August 5, 2015 Share Posted August 5, 2015 Just received ived my poster back from LFCC! Looks great. Thanks Jason and the team Link to comment Share on other sites More sharing options...
Moderators Showmasters Pre Orders Posted August 5, 2015 Moderators Share Posted August 5, 2015 Good to hear. Not everything can be perfect but nice to hear when someone is happy :) JG 1 Link to comment Share on other sites More sharing options...
Gmorris2504 Posted August 5, 2015 Share Posted August 5, 2015 Good to hear. Not everything can be perfect but nice to hear when someone is happy :) JG Only one thing wrong is that it looks like Kenny Bakers pen was running out so the autograph looks a little faded. A small thing but I'm so pleased with it it's really starting to fill out now! Thank you so much again 1 Link to comment Share on other sites More sharing options...
Sassy1988 Posted August 6, 2015 Share Posted August 6, 2015 We will be emailing a number of people later who never paid postage on their order, so if your one of them expect an email soon. But if you have any questions please email me at preorders@showmastersevents.com JG One of those people was me lol it was the first time I'd ever pre ordered an autograph before so I didn't realize the postage wasn't included. I asked/emailed the shop but I take it its probably easier and faster to just post on here Anyway how do I pay postage? Do I just pay £3 to preorders@showmastersevents.com via Paypal? I guess I need to state my order reference too? Sorry if this is a stupid question just wanted to be sure before I fork out more money Thanks! Link to comment Share on other sites More sharing options...
Hudson Posted August 6, 2015 Share Posted August 6, 2015 (edited) i have a question, i pre ordered a Sigourney Weaver auto with an extra 5 pounds for personalisation (just in case her line was to big, luckely i got in) now we all know she didnt personalize and im glad i got the extra sig but how does the refund work on the 5 pound ? Edited August 6, 2015 by Hudson Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 6, 2015 Share Posted August 6, 2015 We will be emailing a number of people later who never paid postage on their order, so if your one of them expect an email soon. But if you have any questions please email me at preorders@showmastersevents.com JG One of those people was me lol it was the first time I'd ever pre ordered an autograph before so I didn't realize the postage wasn't included. I asked/emailed the shop but I take it its probably easier and faster to just post on here Anyway how do I pay postage? Do I just pay £3 to preorders@showmastersevents.com via Paypal? I guess I need to state my order reference too? Sorry if this is a stupid question just wanted to be sure before I fork out more money Thanks! If you e-mail that will get you an answer much quicker. They only come on here when they have a minute, and right now that's unlikely. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 6, 2015 Share Posted August 6, 2015 i have a question, i pre ordered a Sigourney Weaver auto with an extra 5 pounds for personalisation (just in case her line was to big, luckely i got in) now we all know she didnt personalize and im glad i got the extra sig but how does the refund work on the 5 pound ? The refunds have all been processed as far as I know, you should see the money back on your card soon. Link to comment Share on other sites More sharing options...
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