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Avengers7

Claire Higgins photo refunds?

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Just wondering when these are going to happen. I was told by someone on the reg desk that they would go through within two days. That was last Saturday.

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You need to message the store about this as always. If you ordered after the store migration the refund should be done automatically. But the mods still habe no info about the timeline.

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You need to message the store about this as always. If you ordered after the store migration the refund should be done automatically. But the mods still habe no info about the timeline.

 

I have tried. Could be the curse of the hotmail address again.

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It's been over a week now and I was told it would be done within two days by someone on the registration desk. Still can't get hold of anyone through the email system for some reason.

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I highly doubt anyone's checking the emails over bank holiday.

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I realise that but emails have been sent regularly since last Monday.

 

Makes me think that Hotmail addresses aren't working again.

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Show closed Sunday. Crew travelled home Monday. Crashed. Checked e-mails for urgent stuff Tuesday, and that's optimistic.

 

I don't know who gave you that two day timeframe, but unless it came from Mara that was most definitely not set in stone. I am aware the crew member shouldn't have given incorrect info and I apologize for this.

 

But the more e-mails that have to be checked for ticket enquiries the later the actual refunds will get started. ;) I can assure you, if it is the Hotmail bug that after 99 unsuccessful messages the 100th will not suddenly get through. :lol: Give them a chance to get back to you.

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I've not had a refund either, I was told by one of the crew the money would be refunded within the day? I didn't hold my breath. (lol) I'm slowly getting use to the way things work. Will send an Email via a different Email address as Hotmail does not work. :smile:

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