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candymit

tickets not arrived

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Hi, I ordered tickets at the start of July for early bird entry and photos . They have still not arrived? Should I be worried, I really don't want to have to queue when I get there to exchange my email receipt for tickets? I wasted loads of time at lfcc queuing to swap tickets

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Don't panic yet. We have a little while before the show and the online shop doesn't close until the 21st, so those tickets would have to still be posted out too.

Edited by Rhianydd

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Has the money been taken off your card, I know I've had an order not go through as my card details changed in the time it took them to process the transaction.

Edited by Sheppy dreamer

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The money has come off the card and I have the confirmation email

 

It just says 'pair's next to the tickets

 

Thanks everyone for the fast responses

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Well paid is good. :smile: I'll see if I can find out if all orders for Cardiff up to a certain date were dispatched. There was a small break after LFACC where nothing was dispatched. Maybe your tickets are still stuck in the process.

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Same here, im waiting for tickets that were purchased on 04/08 and 08/08. Both orders have been paid for. Queen_Sindel please can you find out when they will be dispatched. I leave the island on 30/08.

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The general rule of thumb is that tickets can be dispatched any time up to about two weeks before the event - which is pretty much the timeframe we are in now.

 

I don't have exact dates yet, but I have been told the Cardiff mail outs are still being worked on.

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If tickets didnt come in time for any reason, can we just bring our receipts?

 

Yes. Just bring your order confirmations.

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Hi

 

Here's an odd one for you. I ordered tickets on 05/08/13 and they arrived this morning, my husband ordered tickets on 26/06/13, we have order number, confirmation and everything, but no tickets. So instead of being able to attend as a family of four on Saturday and only me and our daughter on Sunday, it now seems only two of us can go on Saturday.

 

Any ideas?

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Hi

 

Here's an odd one for you. I ordered tickets on 05/08/13 and they arrived this morning, my husband ordered tickets on 26/06/13, we have order number, confirmation and everything, but no tickets. So instead of being able to attend as a family of four on Saturday and only me and our daughter on Sunday, it now seems only two of us can go on Saturday.

 

Any ideas?

 

As explained above, in case the tickets do not arrive just bring your order confirmation and show that to crew at the door. You will still get in, there won't be a problem at all. Royal Mail has screwed up before, crew is familiar with that situation.

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Thanks Queen_Sindel for confirmation, kids are much happier knowing we can all go as planned.

 

Cheers

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Tickets arrived today whoop whoop :clap:

 

And can I say thank you to queen_sindel and the other mods on here for your unending patience :thumbup:

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