Roy Posted August 12, 2013 Share Posted August 12, 2013 Hi, Anyone know how long it takes to process gold pass purchase, Ordered mine on 9th, Still not had onfirmation, Is this normal ? Many thanks Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 12, 2013 Share Posted August 12, 2013 What confirmation are you looking for? You should have got an automatic confirmation when you placed the order. You don't get an additional one "payment has been taken." Link to comment Share on other sites More sharing options...
Roy Posted August 12, 2013 Author Share Posted August 12, 2013 Hi, Got e mail but payment not been taken from account , . do they take it immediately ? If so order not gone through . Cheers Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 12, 2013 Share Posted August 12, 2013 No, payment is not taken immediately. All payments are processed manually. You only ordered on Friday, that delay is perfectly normal. If you got that first e-mail your order has definitely gone through. If there's any problems they will e-mail you. Link to comment Share on other sites More sharing options...
jonathan Posted August 12, 2013 Share Posted August 12, 2013 For each process you now get an e mail which is good.....I 've had 'order confirmes' and 'order paid' e mails..... So I assume I'll get 'order despatched' e mails when the time is right. I like being kept informed so this is a good move by Showmasters Link to comment Share on other sites More sharing options...
MrCharisma1066 Posted October 2, 2013 Share Posted October 2, 2013 If the person who purchased a gold pass, is the attendee, do they need to write their name on comments box? Link to comment Share on other sites More sharing options...
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