Jumpyghostface Posted July 3, 2013 Share Posted July 3, 2013 just stating my disappointment Yeah, I can totally understand that. I really do hope you have a good time, anyway, even though the main event for you won't be there. 1 Link to comment Share on other sites More sharing options...
Zombiechow Posted July 4, 2013 Share Posted July 4, 2013 Unfortunately we have been informed that Michael has been called in for extra filming on his new tv show and because of this he is unable to make it to LFCC, however we have been able to arrange for him to attend LFCC Winter this coming October. Any tickets for his single photo shoots can be used at LFCC Winter where Michael has been rescheduled , or alternatively you can bring your tickets to the sales desk this weekend or at any Showmasters event and swap them for another ticket/vouchers or ask for a refund (back onto the credit card they were purchased with). If you are no longer attending LFCC you can post the ticket back to us along with your order number and name and we we will arrange a refund for you. The group photo shoot with Amanda Tapping is still going ahead, as we have now arranged for Claudia Black to attend in Michael's place. Again the tickets are still valid for this shoot now with Claudia, or you can visit the sales desk for a refund or exchange. I'm sure you will join us in wishing Michael the best of luck with his new series and we look forward to seeing him in October at the London Film and Comic Con Winter. The talks will work in the same way. This will automatically become the Amanda Tapping/ Claudia Black talk, and should you wish to get a refund or an exchange instead, you can do that if you take your ticket to the sales desk in the afternoon of the show. anyone looking to get a refund the lines on the sales desk are much smaller in the afternoon we are very sorry about this and i hope you can see we have worked quickly to find a good replacement in the short we have had , and i hope you can see we have tried to make this change as easy as posable. we wish Michael good luck on his now project and we very much look forward to seeing him at our winter London Film and Conic Con in October Can we exchange the Michael Shanks ticket for a more expensive ticket and pay the difference or if I wanted to do that would I need to get a refund and then buy the new ticket? Link to comment Share on other sites More sharing options...
Zombiechow Posted July 4, 2013 Share Posted July 4, 2013 Can we exchange the Michael Shanks ticket for a ticket that is more expensive and pay the difference or if I wanted to do that would I need to get a refund and then buy the more expensive ticket? Link to comment Share on other sites More sharing options...
PhantomMajor Posted July 4, 2013 Share Posted July 4, 2013 how about an amanda and claudia shoot instead of the amanda and michael shoot? There is a joint Amanda/Claudia shoot already. Claudia is replacing Michael. ah thank you so much indeed ! Link to comment Share on other sites More sharing options...
AdamsAdventures Posted July 4, 2013 Share Posted July 4, 2013 Can we exchange the Michael Shanks ticket for a ticket that is more expensive and pay the difference or if I wanted to do that would I need to get a refund and then buy the more expensive ticket? I am sure you can, I am pretty sure I have seen this done before. Link to comment Share on other sites More sharing options...
clloby Posted July 4, 2013 Share Posted July 4, 2013 Can we exchange the Michael Shanks ticket for a ticket that is more expensive and pay the difference or if I wanted to do that would I need to get a refund and then buy the more expensive ticket? I think it will be more likely to be a full refund for the Michael ticket and then you can purchase the different ticket - makes it easier for things to balance at the end of the day. Link to comment Share on other sites More sharing options...
Rockstar6662 Posted July 4, 2013 Share Posted July 4, 2013 (edited) Can we exchange the Michael Shanks ticket for a ticket that is more expensive and pay the difference or if I wanted to do that would I need to get a refund and then buy the more expensive ticket? I think it will be more likely to be a full refund for the Michael ticket and then you can purchase the different ticket - makes it easier for things to balance at the end of the day. Why such hassle and overcomplication? Just hand over ticket and pay difference. Simple. Don't see that it matters and will be much quicker. That's what I'm planning to do with one of my other tickets. Swap it for a Claudia Black one and just pay the £5 difference. I hope. Edited July 4, 2013 by Rockstar6662 Link to comment Share on other sites More sharing options...
Stuntdawg Posted July 4, 2013 Share Posted July 4, 2013 Ach! Verily doth it suck! Was hoping to see my old buddy. Getting in the plane now!! You are all Terminated!! :-) Link to comment Share on other sites More sharing options...
ComicGuyChris Posted July 5, 2013 Share Posted July 5, 2013 If I wanted to get a refund for the Michael Shanks shoot (which I do) will I need to bring my credit card with me to the ticket desk, or can I leave my card details at the desk to obtain my refund? I only ask because I've been having issues with my credit card pin and I wont have a new number in time for Saturday. Link to comment Share on other sites More sharing options...
clairefun Posted July 5, 2013 Share Posted July 5, 2013 Just to check - as I've never needed refunds in my 8 years of coming to lfcc! - do we now not need to bring the tickets to the sales desk at all, they'll be automatically done without any returning tickets by us?? I might be able to avoid the sales desk queue entirely, that way... Link to comment Share on other sites More sharing options...
Murph Posted July 5, 2013 Share Posted July 5, 2013 Still need to bring your ticket with you if you want an exchange or refund. Otherwise you'll ticket will be valid for winter LFCC. Link to comment Share on other sites More sharing options...
clairefun Posted July 5, 2013 Share Posted July 5, 2013 Still need to bring your ticket with you if you want an exchange or refund. Otherwise you'll ticket will be valid for winter LFCC. Ah sorry I should have been clearer - talk ticket and the joint photoshoot ticket, which I assume wouldn't be valid for winter LFCC? Link to comment Share on other sites More sharing options...
adriangill Posted July 5, 2013 Share Posted July 5, 2013 Still need to bring your ticket with you if you want an exchange or refund. Otherwise you'll ticket will be valid for winter LFCC. Ah sorry I should have been clearer - talk ticket and the joint photoshoot ticket, which I assume wouldn't be valid for winter LFCC? The talk and joint photo with Amanda will be refunded automatically after the event. 1 Link to comment Share on other sites More sharing options...
danlodge Posted July 6, 2013 Share Posted July 6, 2013 Where is Richard Dean Anderson these days? Would be great to see them both together. Link to comment Share on other sites More sharing options...
XFchemist Posted July 13, 2013 Share Posted July 13, 2013 I wasn't able to have a refund or a swap for my photo op ticket with Michael at LFCC and I can't go to the winter Con. I don't wanna lose 20 £. Can I ask for a refund with the money I have to have back for the joint photo op and talk? Link to comment Share on other sites More sharing options...
Moderators etmuse Posted July 13, 2013 Moderators Share Posted July 13, 2013 I wasn't able to have a refund or a swap for my photo op ticket with Michael at LFCC and I can't go to the winter Con. I don't wanna lose 20 £. Can I ask for a refund with the money I have to have back for the joint photo op and talk? You can post the ticket back with your name and order number and you'll be refunded. Because tickets will be valid at winter LFCC, they can't process a refund without the ticket being returned. Link to comment Share on other sites More sharing options...
XFchemist Posted July 13, 2013 Share Posted July 13, 2013 I wasn't able to have a refund or a swap for my photo op ticket with Michael at LFCC and I can't go to the winter Con. I don't wanna lose 20 £. Can I ask for a refund with the money I have to have back for the joint photo op and talk? You can post the ticket back with your name and order number and you'll be refunded. Because tickets will be valid at winter LFCC, they can't process a refund without the ticket being returned. Link to comment Share on other sites More sharing options...
XFchemist Posted July 13, 2013 Share Posted July 13, 2013 Thanks for the reply. At which address? Should I send an email too to notify my request? Link to comment Share on other sites More sharing options...
XFchemist Posted July 16, 2013 Share Posted July 16, 2013 Can anybody give me the info please? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 16, 2013 Share Posted July 16, 2013 Can anybody give me the info please? I've sent an e-mail asking if there's a special address or the usual office one. Will post back here as soon as I have confirmation. You don't need to e-mail in addition. Just put a small note with your name, order number and "can't attend, please refund" in the letter. 1 Link to comment Share on other sites More sharing options...
XFchemist Posted July 17, 2013 Share Posted July 17, 2013 Can anybody give me the info please? I've sent an e-mail asking if there's a special address or the usual office one. Will post back here as soon as I have confirmation. You don't need to e-mail in addition. Just put a small note with your name, order number and "can't attend, please refund" in the letter. Thanks. I will wait for your news Link to comment Share on other sites More sharing options...
XFchemist Posted July 20, 2013 Share Posted July 20, 2013 Any news? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 22, 2013 Share Posted July 22, 2013 Sorry for the delay, I was travelling for a couple of days and didn't have the chance to check again. Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted July 22, 2013 Author Showmasters Admin Share Posted July 22, 2013 if anyone just wants to send them back to the normal PO box address hope that helps jason Link to comment Share on other sites More sharing options...
XFchemist Posted July 23, 2013 Share Posted July 23, 2013 This one? Showmasters Ltd, PO Box 5773, Milton Keynes, Bucks, MK10 1AS. Link to comment Share on other sites More sharing options...
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