BACYLON Posted June 29, 2013 Share Posted June 29, 2013 I'm aware of a lot of people (myself included) who have ordered entry & photo op tickets within the last 10 days and have not yet been received. (Order confimration email and money taken checked). With an influx of orders at the last minute and many people leaving for London prior to Friday, many of us have no more than 4 'postal delivery days' left for the tickets to arrive. Entry queues will be long and potentially chaotic enough on Friday, so perhaps a clear procedure should be communicated for all of us who are unfortunate enough to have to travel without tickets that have been paid for. It would make sense to have a 'will call' style booth/point set up several hours before opening time to deal with these issues. Please advise the steps showmasters will be taking to deal with this, and please do not say join a queue inside the venue after opening, as I suspect the info desk and photo salers desk will be busy enough and this can easily be sorted out before the show starts. Thanks 5 Link to comment Share on other sites More sharing options...
GoldenGreen Posted June 29, 2013 Share Posted June 29, 2013 I'm still waiting on 2 orders as well so agree it would make sense to make special arrangements with the backlog at the venue for all those people who may now not receice tickets ahead of travelling. I am sure most people don't want to spend hours queueing on arrival. Link to comment Share on other sites More sharing options...
liannalorne Posted June 29, 2013 Share Posted June 29, 2013 There is a post somewhere else saying that all orders will be out by Monday, they have 10 people working on the backlog this weekend. Fingers crossed for everyone (myself inc) who is waiting on tickets I'm sure 99% will get everything on time!! Link to comment Share on other sites More sharing options...
SciFiRob Posted June 29, 2013 Share Posted June 29, 2013 I had an order arrive today for one that was made on the 18th. Link to comment Share on other sites More sharing options...
thenerdglaze Posted June 29, 2013 Share Posted June 29, 2013 I made an order on the 18th to be delivered to Italy (because I live there) and it hasn't arrived yet. I'm very worried, also because I leave a couple of days before the event. I had the 2 days ticket + the Peter Dinklage photoshoot (which is not even possible to pre-order anymore... ). I'm coming to London only for the event so as you can imagine I'm kind of panicking!!!!! Help!! 1 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted June 29, 2013 Share Posted June 29, 2013 Update: All foreign orders were sent last Monday and should arrive by Tuesday (if German mail is anything to go by). All UK orders up to the 23rd have been mailed too. The remaining last minute orders will go out Monday as Jason has posted. I've pointed SM to this topic - but at the moment all hands are really, really busy trying to avoid that the above mentioned lines do get too long. So there may not be a reply before the mail has gone out. 2 Link to comment Share on other sites More sharing options...
BACYLON Posted June 29, 2013 Author Share Posted June 29, 2013 Thanks for the update QS, my order was on 22nd June, so tickets must already be in transit. Something for people to be aware of, is that recorded delivery (depending on your postal area) can take a day longer than 1st class, as the recorded part can slow things down at times. Link to comment Share on other sites More sharing options...
jael001 Posted June 29, 2013 Share Posted June 29, 2013 There's actually no such thing as Recorded post anymore, it's now called Signed For and according to the text at the bottom of the receipts, 1st Class Signed For should arrive the next working day. I've just checked because something I sent that way on Monday still hasn't been delivered (grrr). I think the orders on here go 2nd Class Signed For which should take 2-3 days. Link to comment Share on other sites More sharing options...
Rockstar6662 Posted June 29, 2013 Share Posted June 29, 2013 My letters from SM have a "Recorded Signed For" label on which indicates it can be 1st or 2nd class. The orders I've received up to now have a 1st Class stamp on. Not waiting for anything else myself but that might be helpful info to some. Link to comment Share on other sites More sharing options...
KingRichard76 Posted June 29, 2013 Share Posted June 29, 2013 Mine was sent on the 28th June, by 1st Class not second. Link to comment Share on other sites More sharing options...
naurarwen_fangorn Posted June 30, 2013 Share Posted June 30, 2013 None of my tickets are here but its all good I printed off all the confirmations and their all in my autograph folder, a long with my hotel bookings and some pics to be signed Link to comment Share on other sites More sharing options...
red8886 Posted June 30, 2013 Share Posted June 30, 2013 That's what I'm doing, not worried about just printed the confirmation email Link to comment Share on other sites More sharing options...
alisonloub Posted June 30, 2013 Share Posted June 30, 2013 Mine should be here by Wednesday!! I'm not worried though, I'm just happy my money's been taken!! 1 Link to comment Share on other sites More sharing options...
Zahariel Posted June 30, 2013 Share Posted June 30, 2013 Mine should be here by Wednesday!! I'm not worried though, I'm just happy my money's been taken!! This was my feeling exactly when I checked last night to find payment had been taken... Link to comment Share on other sites More sharing options...
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