Showmasters Admin showmasters Posted May 8, 2013 Showmasters Admin Share Posted May 8, 2013 Hi everyone We are sorry to have to inform you of the cancellation of Paul Gascoigne at this years Collectormania. Paul has decided to change his management team over, and we feel that at this time it is best for everyone to give him some more time to recover. We have put a lot of thought into this and we think this is the correct decision for all concerned at this time. We wish Paul all the best with his recuperation and hope to work with him again in the future. Anyone that has purchased a photo shoot with Paul will be automatically refunded as soon as we possibly can. Please bear with us on this as we have a lot to process, but we will get each one done as soon as possible. Thanks Mark Grantham Link to comment Share on other sites More sharing options...
Spacecadet is here Posted May 8, 2013 Share Posted May 8, 2013 Such a shame, Another Refund I wont be getting back...... Link to comment Share on other sites More sharing options...
Howie Posted May 8, 2013 Share Posted May 8, 2013 Can't say I'm surprised 1 Link to comment Share on other sites More sharing options...
Starbug Posted May 8, 2013 Share Posted May 8, 2013 shame was really looking forward to meeting him 1 Link to comment Share on other sites More sharing options...
Nick Posted May 8, 2013 Share Posted May 8, 2013 Gah!!! Oh no! This puts the lid on the top of a rubbish day Hope Paul gets fully better soon, although this sounds more like a change in management matter than a health related matter by the sound of the OP. Link to comment Share on other sites More sharing options...
jonathan Posted May 8, 2013 Share Posted May 8, 2013 To be honest I have been expecting this announcement for a long time. It is a shame but I think it's probably in Gazza's best interests. Let's hope that in the near future he'll be ready and able to attend a show. On the plus side it'll be money back in my pocket when the photoshoot is refunded and money saved on my spending for the weekend (which is way too much already! lol). 1 Link to comment Share on other sites More sharing options...
malky Posted May 8, 2013 Share Posted May 8, 2013 :-( hope to meet him soon Link to comment Share on other sites More sharing options...
loveamyadams Posted May 8, 2013 Share Posted May 8, 2013 he needs to get his health properly sorted out.I'm sure most will accept his cancellation to be in his best interest. good luck to him. he can allways come again when he's better. Link to comment Share on other sites More sharing options...
Worzel2828 Posted May 8, 2013 Share Posted May 8, 2013 hopefully he will get on the mend soon, all the best to him Link to comment Share on other sites More sharing options...
The House Of Alsace Posted May 8, 2013 Share Posted May 8, 2013 Such a shame, Another Refund I wont be getting back...... ? Link to comment Share on other sites More sharing options...
jonathan Posted May 9, 2013 Share Posted May 9, 2013 I can only guess but I assume Spacecadet is here is lamenting at the fact that this time around Showmasters are taking longer than usual to process refunds so they think they wont be getting any refunds..... Link to comment Share on other sites More sharing options...
malc75 Posted May 9, 2013 Share Posted May 9, 2013 id rather paul get himself fit and well and appear at a later event to be honest,all the best gazza! 1 Link to comment Share on other sites More sharing options...
jonathan Posted May 9, 2013 Share Posted May 9, 2013 id rather paul get himself fit and well and appear at a later event to be honest,all the best gazza! very true, totally agree! Link to comment Share on other sites More sharing options...
Spacecadet is here Posted May 9, 2013 Share Posted May 9, 2013 I can only guess but I assume Spacecadet is here is lamenting at the fact that this time around Showmasters are taking longer than usual to process refunds so they think they wont be getting any refunds..... Looks like my quote has started something off... I am very sad that Paul will not be attending, I was really looking forward in meeting him. So do wish him well and a speedy Recovery. Such a shame Refers to that. Get well Paul. The second part of my quote, Means I will be very surprised if I get a refund. Example.. I booked a photo shoot with Maryse ouellet.. she cancelled ages ago and guess what No refund yet. That's slow. Email sent and no reply. So sorry if any of my quotes are taken the wrong way round. One day I will get my Refunds. Hope that clears things up...... Link to comment Share on other sites More sharing options...
Moderators DavidB Posted May 9, 2013 Moderators Share Posted May 9, 2013 You will certainly get a refund, as will everyone. 1 Link to comment Share on other sites More sharing options...
jonathan Posted May 9, 2013 Share Posted May 9, 2013 Yeah as DavidB says above you will receive your refunds. Showmasters seem to be taking very long to process them this year but it will happen. Showmasters don't make a habit of ripping people off ans if they did they wouldn't be as successful as they are. Sadly though communiactions and customer service from them has become lacking and it is understandable that people are getting frustrated with that, but of course you will get your refunds Link to comment Share on other sites More sharing options...
TeamJasper08 Posted May 9, 2013 Share Posted May 9, 2013 Such a shame. All the best x Link to comment Share on other sites More sharing options...
SilvaNemesis Posted May 9, 2013 Share Posted May 9, 2013 Such a shame, Another Refund I wont be getting back...... I'm not sure what that means, Showmasters issue refunds for ALL tickets in cases of guest cancellations. Everyone who booked a photo-shoot with Gazza will get their money automatically refunded. It's never been an issue. Link to comment Share on other sites More sharing options...
SciFiRob Posted May 10, 2013 Share Posted May 10, 2013 Such a shame, Another Refund I wont be getting back...... I'm not sure what that means, Showmasters issue refunds for ALL tickets in cases of guest cancellations. Everyone who booked a photo-shoot with Gazza will get their money automatically refunded. It's never been an issue. It's not 'automatic'. If it was, then they would press a button in the ticket management software and every order would be refunded automatically. There would be little delays and no instances of refunds being 'forgotten' It is of course a manual process, which leads to some occasions were a refund never actually happens and customers then have to chase up SM, repeatedly. Some even have to get the help of their bank to get their money back because showmasters failed to do it. Link to comment Share on other sites More sharing options...
SilvaNemesis Posted May 10, 2013 Share Posted May 10, 2013 Sorry I'll pick my words more carefully next time, I don't mean it's done automatically as in by a machine. I know they are processed by people, but my point is, as someone who's had a hell of a lot of cancelled photoshoots due to guests not turning up, I've never had a problem getting my money back. It's just refunded back onto the card I purchased with. It's not something that I worry about, SM are professional and although yes mistakes can occur, everyone gets their money back at some point. I just didn't understand the "another refund I won't be getting back" part which made it sound like it was a regular thing that refunds aren't issued, which isn't the case. If ever there is a problem, SM always encourage customers to contact them directly via e-mail and then the query is dealt with promptly (in my experience anyway.) Link to comment Share on other sites More sharing options...
schlangomat Posted May 10, 2013 Share Posted May 10, 2013 i´m dissapointed, can you get him for the cardiff convention and alternative for the milton keynes convention ronnie o´sullivan, phil taylor, gary linker, alex ferguson Link to comment Share on other sites More sharing options...
claire316 Posted May 10, 2013 Share Posted May 10, 2013 Saw this coming as soon as he was announced to be honest Link to comment Share on other sites More sharing options...
neil1701 Posted May 11, 2013 Share Posted May 11, 2013 What a load of rubbish, He is doing dancing on ice at the telewest arena that weekend Link to comment Share on other sites More sharing options...
ash1979 Posted May 11, 2013 Share Posted May 11, 2013 He is only down for one performance in dancing on ice and thats the 5.30pm show on the sunday. Link to comment Share on other sites More sharing options...
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