Skittle Posted January 22, 2013 Share Posted January 22, 2013 My friends booked rooms for us back in November using con rate codes and it seems one room of friends are paying £138.80 ( the proper con rate for exec room) and I've just noticed my room is being charged at £169 per night.. alot more! The hotel are now saying it can't be put at con rate and I have to pay the higher rate even though it was booked at the same time as the other room thats paying less... grrrr!! Basically if I can't get con rate I can get my ticket.. please help.. what can I do?? Link to comment Share on other sites More sharing options...
EternallyCullen Posted January 22, 2013 Share Posted January 22, 2013 Just checked and there also is no standard rooms available on the convention rate either???? Link to comment Share on other sites More sharing options...
Skittle Posted January 22, 2013 Author Share Posted January 22, 2013 which is crazy because I didn't think many tickets had been sold... well thats going to put people off buying even more, it's a hard time of year Link to comment Share on other sites More sharing options...
Queen_Sindel Posted January 22, 2013 Share Posted January 22, 2013 My friends booked rooms for us back in November using con rate codes and it seems one room of friends are paying £138.80 ( the proper con rate for exec room) and I've just noticed my room is being charged at £169 per night.. alot more! The hotel are now saying it can't be put at con rate and I have to pay the higher rate even though it was booked at the same time as the other room thats paying less... grrrr!! Basically if I can't get con rate I can get my ticket.. please help.. what can I do?? Is it on the same booking number? I'm sorry, but that seems to be a hotel issue. I'm not sure how ME can help there. Just checked and there also is no standard rooms available on the convention rate either???? Could be the allocation is sold out. A lot of potential attendees seem to have got the habit now to block the room first and get the ticket later. I'll let the office know, maybe more rooms can be released. Once that happens maybe Skittle can cancel the 169 pounds room and book a new one at the other price too. Link to comment Share on other sites More sharing options...
EternallyCullen Posted January 22, 2013 Share Posted January 22, 2013 Thanks QS. Link to comment Share on other sites More sharing options...
Skittle Posted January 22, 2013 Author Share Posted January 22, 2013 Thanks that would be great.. I have been saving and budgeting thinking it was con rate but only just got the reservation number and found out the price i would hate to have to get a lesser ticket or not go because of it. Link to comment Share on other sites More sharing options...
Skittle Posted January 23, 2013 Author Share Posted January 23, 2013 All sorted Emailed someone at the Hilton and they have changed it over to the con rate for me... now I can breath again!! ET9 Here I come... yay!! 1 Link to comment Share on other sites More sharing options...
Twihard Posted January 23, 2013 Share Posted January 23, 2013 ​​​I rung today to book my room and all the Twilight Rooms have gone, Its now £139.00pp... Looks like ill be staying somewhere else! x Link to comment Share on other sites More sharing options...
Queen_Sindel Posted January 23, 2013 Share Posted January 23, 2013 ​​​I rung today to book my room and all the Twilight Rooms have gone, Its now £139.00pp... Looks like ill be staying somewhere else! x As posted above I have requested that more rooms will be released. Please give the office some time to sort this. I'll post when I have an update. Link to comment Share on other sites More sharing options...
Hannahb Posted January 23, 2013 Share Posted January 23, 2013 Ooooo thank you "queen sindel", I'm also waiting to book a twin room xx touchwood the rooms will be released soon xx Many thanks to all See you soon Link to comment Share on other sites More sharing options...
EternallyCullen Posted February 9, 2013 Share Posted February 9, 2013 People are still having problems... a friend and her daughter who thought that they can't come, now can and they've rung the Hilton up and been told that the only room available is £169 per night.... The Hilton are being less than helpful. Link to comment Share on other sites More sharing options...
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