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HughesA

Auden Turner Refund

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Money was taken quickly. Show is now over. Can SM please clarify when Aiden Turner photo shoot money will be refunded as the process seems really slow.

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The mods on here do not have information about the refund processing, sorry. If you e-mail info@collectormania.com they may be able to tell you. I can unfortunately only give you the answer what SM said in their post, and I am aware an "as soon as possible" doesn't really help you.

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Just checked my account online and I got all 3 of my refunds on the 4th

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Still waiting for mine.
Don't worry yet. They were still being processed a couple of days ago. It can take longer than that for the bank to process the transaction.

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There must be some kind of governing body we can contact about this. An Ombudsman or something. Not after any compensation or anything extra, just my money. It's ruining my memory of the event.

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I'm sure it will come :)

 

I'm still waiting for mine as well, I've been checking every day, I'm going to wait to the end of the week, then maybe contact the info@collectormania.com

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There must be some kind of governing body we can contact about this. An Ombudsman or something. Not after any compensation or anything extra, just my money. It's ruining my memory of the event.

 

That seems a tad extreme this soon after the event, you need to email them at the address previously given and they will get back to you as soon as they can. They had many guest cancellations and will be doing the best they can to process the refunds but they are only human, it will take a little time. In the past I've had my refunds within 2 weeks of the event so it's not time to panic just yet, it will come.

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I'm fairly sure businesses have 30 days to issue refunds, I think it's a bit premature to be threatening legal action.

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Still waiting for mine as well. I was hoping to have it by now so that I could spend it on the weekend.

It has been confirmed thay refunds are being processed at the moment. Once they have processed yours, it takes two working days (weekeneds not included) for the bank to give it to you. You need to check with your branch as to whether a refund has been presented to them.

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Are these STILL being processed? Am still waiting for mine, and don't tell me to email, because I did several days ago, and I got no reply. Am extremely unimpressed, as I am in desperate need of this money!

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anyone that we may have missed does need to contact us direct so we can find your order and check it. as far as we are aware we have refunded every one that has contacted us for a refund, if you think you still have not been refunded then do contact us via email thanks you

 

its your money and we are happy to return the money we have of yours. if you have not been refunded do contact us .

 

thanks

 

jason

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anyone that we may have missed does need to contact us direct so we can find your order and check it. as far as we are aware we have refunded every one that has contacted us for a refund, if you think you still have not been refunded then do contact us via email thanks you

 

its your money and we are happy to return the money we have of yours. if you have not been refunded do contact us .

 

thanks

 

jason

 

I have checked my account, the refund is still not there, so I have sent an email. Hopefully this one doesnt get ignored like the last one did.

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