Abigail94 Posted September 29, 2012 Share Posted September 29, 2012 thanks 1of2 as was kind of a last minute thing cause of a certain matt smith attending Link to comment Share on other sites More sharing options...
MrsEllacott Posted September 29, 2012 Share Posted September 29, 2012 My Matt Smith Photo Op got cancelled!!!! I am not happy! Cos the money is there to take! Link to comment Share on other sites More sharing options...
Abigail94 Posted September 29, 2012 Share Posted September 29, 2012 was wondering how long an oreder usually takes to process as ordered last night?? Link to comment Share on other sites More sharing options...
gem-sanders Posted September 29, 2012 Share Posted September 29, 2012 My money hasn't been took out yet either. Link to comment Share on other sites More sharing options...
gem-sanders Posted September 29, 2012 Share Posted September 29, 2012 My Matt Smith Photo Op got cancelled!!!! I am not happy! Cos the money is there to take! how did you find out it was cancelled ?. Link to comment Share on other sites More sharing options...
xxc Posted September 29, 2012 Share Posted September 29, 2012 If i remember correctly i read she received an email Link to comment Share on other sites More sharing options...
gem-sanders Posted September 29, 2012 Share Posted September 29, 2012 If i remember correctly i read she received an email Ok. Thanks. Link to comment Share on other sites More sharing options...
TheDoctorsBiggestFan Posted September 29, 2012 Share Posted September 29, 2012 Hi is it possible to just order photoshoots without enterance tickets? Link to comment Share on other sites More sharing options...
babygurl1853 Posted September 29, 2012 Share Posted September 29, 2012 Hi is it possible to just order photoshoots without enterance tickets? You need an entrance ticket to get into the photoshoot area. But if you're planning on getting the entrance ticket on the day, then yes, you can just order the photoshoot. Link to comment Share on other sites More sharing options...
MrsEllacott Posted September 29, 2012 Share Posted September 29, 2012 My Matt Smith Photo Op got cancelled!!!! I am not happy! Cos the money is there to take! how did you find out it was cancelled ?. I was emailed. Link to comment Share on other sites More sharing options...
Bad Dog Posted September 29, 2012 Share Posted September 29, 2012 My Matt Smith Photo Op got cancelled!!!! I am not happy! Cos the money is there to take! how did you find out it was cancelled ?. I was emailed. Hi You will need to resubmit your order as the cc details were declined, Mara Link to comment Share on other sites More sharing options...
MrsEllacott Posted September 29, 2012 Share Posted September 29, 2012 My Matt Smith Photo Op got cancelled!!!! I am not happy! Cos the money is there to take! how did you find out it was cancelled ?. I was emailed. Hi You will need to resubmit your order as the cc details were declined, Mara I emailed my bank details again but realised that they may not see that for a while as dealing with lots of orders so resubmitted an order as a precaution. Link to comment Share on other sites More sharing options...
naurarwen_fangorn Posted September 29, 2012 Share Posted September 29, 2012 Just a question but I'm wanting a weekend ticket and I was wondering if it would still be £20 like on the online shop (which I know is now closed) or if I'd have to buy one for Sat and one for Sun (making it £24) Link to comment Share on other sites More sharing options...
xxc Posted September 30, 2012 Share Posted September 30, 2012 I think it will be the same price as it was at the online shop Link to comment Share on other sites More sharing options...
HughesA Posted September 30, 2012 Share Posted September 30, 2012 (edited) My Red Dwarf shoot was cancelled. Plenty of money in the bank and card details checked and correct. Have reordered to prevent queuing on the day. However I booked two matt smith shoots and an extra entrance ticket yesterday. If these also cancel for 'no reason' I now can't rebook in time. Will there be someone I can talk to on the day about this (if it happens) to prevent joining a massive line as this would not be my error. Cheers Edited September 30, 2012 by HughesA Link to comment Share on other sites More sharing options...
MrsEllacott Posted September 30, 2012 Share Posted September 30, 2012 My Red Dwarf shoot was cancelled. Plenty of money in the bank and card details checked and correct. Have reordered to prevent queuing on the day. However I booked two matt smith shoots and an extra entrance ticket yesterday. If these also cancel for 'no reason' I now can't rebook in time. Will there be someone I can talk to on the day about this (if it happens) to prevent joining a massive line as this would not be my error. Cheers This happened to me yesterday and I reordered. I find it weird because again, I had money in the bank plus my entry tickets order went through the day before with no problems! I will be really upset if it happens again as I will not be able to queue on Saturday as my son is autistic cannot queue for long. So praying it goes through ok, but seeing as they have not viewed it yet makes me nervous! Link to comment Share on other sites More sharing options...
HughesA Posted September 30, 2012 Share Posted September 30, 2012 A fair solution is that we take confirmation with us and approaching a member of staff should have our tickets provided with no need to queue. I'm hoping that I will receive confirmation within a couple of days that the funds for my nephews ticket and photo shoots have been taken, plus my red dwarf shoot. If not SM need a contingency plan as I don't want to be turning up with no clue as to what's happening and massive queues. Instant payments next time would be a plus to prevent this unnecessary worry. Hope you and your son get your tickets too, have fun at the convention.x Link to comment Share on other sites More sharing options...
enty Posted September 30, 2012 Share Posted September 30, 2012 I have just checked the order I made yesterday lunchtime its showing up as paid. I assume anyone that made orders before me will have been processed now. Link to comment Share on other sites More sharing options...
babycatt Posted September 30, 2012 Share Posted September 30, 2012 What is the email address to use if you have missing tickets or ticket issues? x Link to comment Share on other sites More sharing options...
Indestructible Posted September 30, 2012 Share Posted September 30, 2012 (edited) info@showmastersonline.com Edited September 30, 2012 by Indestructible Link to comment Share on other sites More sharing options...
adriangill Posted September 30, 2012 Share Posted September 30, 2012 (edited) What is the email address to use if you have missing tickets or ticket issues? x Any ticket queries need to be sent to info@collectormania.com Edit: I have just seen the post from Mara in the other thread saying use info@showmastersonline.com Normally it is the other address but Mara may only have access to this one so use that instead. Edited September 30, 2012 by 1of2 Link to comment Share on other sites More sharing options...
adriangill Posted September 30, 2012 Share Posted September 30, 2012 info@showmastersonline.com That is for general queries etc not ticket related. Link to comment Share on other sites More sharing options...
babycatt Posted September 30, 2012 Share Posted September 30, 2012 Thank you Link to comment Share on other sites More sharing options...
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