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Yvie

Registration Letters

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Registration letters will be on their way first thing tomorrow morning!

 

If you don't have yours by Wednesday next week, send me a quick email (info@collectormania.com) and I'll sort something out for you :smile:

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I got the letter today. :D

 

One thing, does the ID have to be of the person who brought the ticket or the person whose name is on the ticket?

 

DW11

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I got the letter today. :D

 

One thing, does the ID have to be of the person who brought the ticket or the person whose name is on the ticket?

 

DW11

 

The ID will have to be of the person whose name is on the ticket. :D

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Mine just arrived! Now I'm officially excited, still waiting for my hotel tickets, got my train tickets also, but not hotel. But I'm coming, just 1 week away.

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Mine just arrived! Now I'm officially excited, still waiting for my hotel tickets, got my train tickets also, but not hotel. But I'm coming, just 1 week away.

Hotel tickets?

 

I thought you just took you booking comfirmation with you?

 

DW11

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Mine just arrived! Now I'm officially excited, still waiting for my hotel tickets, got my train tickets also, but not hotel. But I'm coming, just 1 week away.

Hotel tickets?

 

I thought you just took you booking comfirmation with you?

 

DW11

Oh right, is that how it works? That would make more sense since its been many weeks and still haven't got them. Thanks for letting me know

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Mine just arrived! Now I'm officially excited, still waiting for my hotel tickets, got my train tickets also, but not hotel. But I'm coming, just 1 week away.

Hotel tickets?

 

I thought you just took you booking comfirmation with you?

 

DW11

Oh right, is that how it works? That would make more sense since its been many weeks and still haven't got them. Thanks for letting me know

 

I think so, I think you just take the print off with you and they do it from that. I'm not too sure though so it might be best if we ask someone who has done these cons before. :)

 

DW11

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Mine just arrived! Now I'm officially excited, still waiting for my hotel tickets, got my train tickets also, but not hotel. But I'm coming, just 1 week away.

Hotel tickets?

 

I thought you just took you booking comfirmation with you?

 

DW11

Oh right, is that how it works? That would make more sense since its been many weeks and still haven't got them. Thanks for letting me know

 

I think so, I think you just take the print off with you and they do it from that. I'm not too sure though so it might be best if we ask someone who has done these cons before. :)

 

DW11

 

You're right, just had over the printout to reception at the Hilton. There are always newbies who have never been away on their own before, so you're perfectly justified in not knowing quite what to do :)

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Mine just arrived! Now I'm officially excited, still waiting for my hotel tickets, got my train tickets also, but not hotel. But I'm coming, just 1 week away.

Hotel tickets?

 

I thought you just took you booking comfirmation with you?

 

DW11

Oh right, is that how it works? That would make more sense since its been many weeks and still haven't got them. Thanks for letting me know

 

I think so, I think you just take the print off with you and they do it from that. I'm not too sure though so it might be best if we ask someone who has done these cons before. :)

 

DW11

 

You're right, just had over the printout to reception at the Hilton. There are always newbies who have never been away on their own before, so you're perfectly justified in not knowing quite what to do :)

 

Thanks very much for your help! :D

 

DW11

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Yay got my letter as well, only a week to go. Excitment is building :-) Better get a move on with making my TARDIS dress, lol.

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I've only just noticed this but on the registration letter it says my Dad's name at the top but I am the one using the ticket. Is this correct or should my name have been at the top?

 

DW11

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I've only just noticed this but on the registration letter it says my Dad's name at the top but I am the one using the ticket. Is this correct or should my name have been at the top?

 

DW11

It should be your name. When placing the order there was a box/field to enter the ticket holders name. This was probably missed. E-mail your details (including order number/ticket number) explaining this to info@collectormania.com and Yvie will probably be able to amend the paperwork so it's won't be an issue.

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I've only just noticed this but on the registration letter it says my Dad's name at the top but I am the one using the ticket. Is this correct or should my name have been at the top?

 

DW11

It should be your name. When placing the order there was a box/field to enter the ticket holders name. This was probably missed. E-mail your details (including order number/ticket number) explaining this to info@collectormania.com and Yvie will probably be able to amend the paperwork so it's won't be an issue.

 

Thanks for a reply but I could of sworn I put my name in that box... I will send an email anyway. :D

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Just an update, I have looked at my order comfirmation email that I printed off and I did put my name in the comments box. I have sent an email anyway.

 

DW11

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Hi there,

 

Just wondered, I purchased my SIlver ticket on Saturday morning (Sept 1st), will there be time for the order to be processed? I know that re. registration I can bring the email and some photo ID, but I have checked and the cost has not been debited from my account yet. It could just be a case of there are still quite a few orders to be processed, but would welcome some wordly wisdom from yourselves....

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It can take a few days, but should be fine to get processed before the event. (The shop closes a few days beforehand to allow for this - if you can still order a ticket then there should be time for processing!)

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Hi there,

 

Just wondered, I purchased my SIlver ticket on Saturday morning (Sept 1st), will there be time for the order to be processed? I know that re. registration I can bring the email and some photo ID, but I have checked and the cost has not been debited from my account yet. It could just be a case of there are still quite a few orders to be processed, but would welcome some wordly wisdom from yourselves....

 

The orders are processed manually, so Yvie the ME shop girl just hasn't got to yours yet, that's all. Don't worry :)

Edited by laurab1

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