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REFUND


Myself205
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I'd like to know when we will get our refund please.

I've been extremely supportive of this event as I bought my ticket on the Sunday evening at ET6. I am really gutted the con has been cancelled (but thank you for bringing the guests to Milton Keynes).

 

I received your email regarding refund. I emailed Yvie as I didn't buy my pass via the website but at a con.

I haven't received a reply yet.

 

As you know a gold ticket is a lot of money and I will welcome it back es Collectormania is approaching etc.

 

Thank you

 

PS: difficult for me to phone as I am working

Edited by Myself205
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I still haven't heard anything even I emailed again.

 

Shwmasters posted this: "Please give us a couple of weeks to get this all done, but if you have not had the refund by then please do contact us by e-mail at info@collectormania.com.".

 

It's been more than 2 weeks and I will appreciate a reply to my email and a refund.

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Every one who bought a ticket for The Games will receive a refund, I don't need to be emailed with your details because everyone is in the same boat.

 

If you bought your ticket at another show I'll need card details from you so I can send a refund, all other orders will be dealt with as soon as I get the nod from the bosses.

 

I'll be dealing with them as soon as I can, and unfortunately the extra emails just give me more work to do before I can actually start processing the refunds.

 

You'll receive an email from me when your refund has been sent.

 

Thanks :WAVE:

Edited by Yvie
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Refunds for everyone who ordered online have been processed this evening.

 

I'm about to delve through the shop emails looking for information from the last two that were bought at a previous show...

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