Jump to content
Sign in to follow this  
Myself205

REFUND

Recommended Posts

I'd like to know when we will get our refund please.

I've been extremely supportive of this event as I bought my ticket on the Sunday evening at ET6. I am really gutted the con has been cancelled (but thank you for bringing the guests to Milton Keynes).

 

I received your email regarding refund. I emailed Yvie as I didn't buy my pass via the website but at a con.

I haven't received a reply yet.

 

As you know a gold ticket is a lot of money and I will welcome it back es Collectormania is approaching etc.

 

Thank you

 

PS: difficult for me to phone as I am working

Edited by Myself205

Share this post


Link to post
Share on other sites

I would suggest that you send another e-mail just in case the first one didn't make it. That does happen. It shouldn't in this technological world that we reside in but....

Share this post


Link to post
Share on other sites

I still haven't heard anything even I emailed again.

 

Shwmasters posted this: "Please give us a couple of weeks to get this all done, but if you have not had the refund by then please do contact us by e-mail at info@collectormania.com.".

 

It's been more than 2 weeks and I will appreciate a reply to my email and a refund.

Share this post


Link to post
Share on other sites

Every one who bought a ticket for The Games will receive a refund, I don't need to be emailed with your details because everyone is in the same boat.

 

If you bought your ticket at another show I'll need card details from you so I can send a refund, all other orders will be dealt with as soon as I get the nod from the bosses.

 

I'll be dealing with them as soon as I can, and unfortunately the extra emails just give me more work to do before I can actually start processing the refunds.

 

You'll receive an email from me when your refund has been sent.

 

Thanks :WAVE:

Edited by Yvie

Share this post


Link to post
Share on other sites

Can Showmasters explain please why Yvie is not able to start the refund when you said it will be done in the next couple of weeks.

Share this post


Link to post
Share on other sites

All the refunds will be processed by Thursday 10th May. Please allow a couple of days after that for it to show on your account.

 

Thanks for your patience.

Share this post


Link to post
Share on other sites

Gah the C18 cut off date is getting closer and closer. Thinking I might just have to wait till the event to get my photo tickets etc

Share this post


Link to post
Share on other sites

I had no reply about which information were needed for the refund as I haven't bought my pass online.

It doesn't look like I had a refund.

Share this post


Link to post
Share on other sites

Refunds for everyone who ordered online have been processed this evening.

 

I'm about to delve through the shop emails looking for information from the last two that were bought at a previous show...

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×