ruth76 Posted November 1, 2011 Share Posted November 1, 2011 There is probably an obvious answer to this question posted somewhere which I have missed, but what happens with refunds for any extra photoshoots we've already purchased with Ben Browder and Chris Judge? Is the money automatically refunded to us or do we have to request it? Link to comment Share on other sites More sharing options...
adriangill Posted November 1, 2011 Share Posted November 1, 2011 Normally refunds are processed automatically after the event. Link to comment Share on other sites More sharing options...
ruth76 Posted November 1, 2011 Author Share Posted November 1, 2011 Normally refunds are processed automatically after the event. Splendid, thank you! Link to comment Share on other sites More sharing options...
silveress Posted November 1, 2011 Share Posted November 1, 2011 Was just wondering the same:) Thank you very much:) Link to comment Share on other sites More sharing options...
eccheetham Posted November 1, 2011 Share Posted November 1, 2011 i bought a £25 in costume photo shoot with christopher. i saw thet there is going to be a group phot shoot for £25. at the event can we choose to swap out in costume shoot for the group shoot? or do i have to pay again? if we dodnt get refunded till after the event i dont have the money in bank to pay for the group photo if i am not yet refunded? so can we ask at the event to swap our photo? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted November 1, 2011 Share Posted November 1, 2011 i bought a £25 in costume photo shoot with christopher. i saw thet there is going to be a group phot shoot for £25. at the event can we choose to swap out in costume shoot for the group shoot? or do i have to pay again? if we dodnt get refunded till after the event i dont have the money in bank to pay for the group photo if i am not yet refunded? so can we ask at the event to swap our photo? Please e-mail info@collectormania.com andask Yvie. Normally you'd have to wait for the refund and pay again. But maybe due to the short notice exceptions are possible. Link to comment Share on other sites More sharing options...
Yvie Posted November 1, 2011 Share Posted November 1, 2011 Photoshoot refunds will be dealt with at the event to save time and fuss. You can transfer the value of your cancelled photoshoots to other photoshoots/autograph vouchers at the reg desk, or you can have the refund keyed to your credit/debit card (but these take a few days to clear). Any refunds not handled at the show will be sent afterwards. Anyone else getting deja vu? lol Link to comment Share on other sites More sharing options...
eccheetham Posted November 1, 2011 Share Posted November 1, 2011 thanks yvie. im glad i can just swap my costume photo for the group one at the con. Link to comment Share on other sites More sharing options...
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