EmilyCerise Posted September 16, 2011 Share Posted September 16, 2011 Hi everyone! Sorry to create a topic just for that, but I contacted Showmasters 2 times and got no answer so I thought a new topic would bring attention to my question. I read in the conditions of order that tickets for photo ops would be dispatched 1 week prior to the event. Well ok but what about overseas buyers? A letter from the UK takes 1 good week to arrive in France... Moreover I don't live in Paris and I can't take the Eurostar whenever I want, I live in the south of France so I had to look up for reasonnable flight fares and all in order to go to the EMS and my plane is really soon! There's no way I could receive my ticket in time if the dispatch for foreigners doesn't start now Anyway thanks for any answers I could get cause right now I'm kinda pissed off, worried and sad at the same time. Link to comment Share on other sites More sharing options...
davidbrookes Posted September 16, 2011 Share Posted September 16, 2011 Worst case scenario, if you don't receive them, print off your email confirmation and bring that with you. Crew will then be able to help you at the event to sort your tickets out. Link to comment Share on other sites More sharing options...
Moderators etmuse Posted September 16, 2011 Moderators Share Posted September 16, 2011 Orders are usually dispatched as soon as they're ready to be sent - this might be well in advance of 1 week before the event. If your order doesn't turn up before you have to leave, then (as far as I know) if you get in touch by email to let them know and bring along all your confirmation emails then it can generally be sorted out at the event. Link to comment Share on other sites More sharing options...
EmilyCerise Posted September 16, 2011 Author Share Posted September 16, 2011 Phew, a big THANK YOU to both of you, you've been really helpful, now I can chill out a little bit! Have a nice day! :) Link to comment Share on other sites More sharing options...
zeejaydee Posted September 16, 2011 Share Posted September 16, 2011 Yeah we're a wee bit concerned about this as well. We're coming from the US for vacation and this show is right in the middle of our trip. So we had to be in attendance. We're leaving the US on Sept 27th, so hopefully our tickets will get here before we leave...slightly nervous. Link to comment Share on other sites More sharing options...
Moderators etmuse Posted September 16, 2011 Moderators Share Posted September 16, 2011 As above, if they don't arrive, bring your confirmation email and it will get sorted at the show. Link to comment Share on other sites More sharing options...
EmilyCerise Posted September 17, 2011 Author Share Posted September 17, 2011 I guess I had to spill my concern out, cuz I got lucky and got my ticket an hour ago I was really surprised to see that the adress is handwritten, my gosh it must takes some time Props to all the people in charge of sending tickets! Good luck zeejaydee, keep your hope up and yeah if the tix won't show I already went to a couple of events without tix but with my confirmation email and never got any problem to get in! Link to comment Share on other sites More sharing options...
zeejaydee Posted September 22, 2011 Share Posted September 22, 2011 Just an update. We got ours in the mail today here in the US! We leave for the UK in 4 days. got here just in time! Can't wait!!! Link to comment Share on other sites More sharing options...
EmilyCerise Posted September 24, 2011 Author Share Posted September 24, 2011 Awww happy and relieved for you! Link to comment Share on other sites More sharing options...
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