TommyT Posted August 24, 2010 Share Posted August 24, 2010 Perhaps remember all the leeway and latitude given to Mr Flanigan next time your moaning at a service desk or an airline check in and before anyone asks - I dont work in the service industry, nor with the public in general, but I am sure that if everyone was as forgiving to those that do when something goes wrong, it would be greatly appreciated. Until someone annoys me at aforementioned check in desk, I always give someone the benefit of the doubt. Things happen. Life is too short to moan 24/7. Deal with the problem, and things will right themselves. However, treat me like an idiot and someone will know about it. Too many people "kick off" when they do not need to. It's also about management of expectations, not always an area where SM excel. But credit where it's due - they are always very upfront about the possibility of guests cancelling. And if folks know the possibility, then they don't have much scope to complain. And that possibility is made a lot more clear than the chance of delay or cancellation is in any train or plane ad, for example, that I've ever seen. Link to comment Share on other sites More sharing options...
BigSi13 Posted August 24, 2010 Share Posted August 24, 2010 Hey, at least we have never had a guest cancellation due to "The wrong type of leaves on the rail track!!!" Link to comment Share on other sites More sharing options...
TurkFox Posted August 24, 2010 Share Posted August 24, 2010 Hey, at least we have never had a guest cancellation due to "The wrong type of leaves on the rail track!!!" It's so silly when that happens. Today the train I was on was running 12 minutes late due to a cow on the line... Link to comment Share on other sites More sharing options...
adriangill Posted August 24, 2010 Share Posted August 24, 2010 It's so silly when that happens. Today the train I was on was running 12 minutes late due to a cow on the line... Surely it's just a case of mooo-ving it out of the way. Link to comment Share on other sites More sharing options...
BigSi13 Posted August 24, 2010 Share Posted August 24, 2010 It's so silly when that happens. Today the train I was on was running 12 minutes late due to a cow on the line... Surely it's just a case of mooo-ving it out of the way. Dude, that is so bad...yet funny!!! Link to comment Share on other sites More sharing options...
dragonsanddaffodils Posted August 24, 2010 Share Posted August 24, 2010 It's so silly when that happens. Today the train I was on was running 12 minutes late due to a cow on the line... Surely it's just a case of mooo-ving it out of the way. OHHHHHHHHH! lol Awesome Link to comment Share on other sites More sharing options...
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