Glowingwings Posted November 28, 2009 Share Posted November 28, 2009 My sister is ill and has decided not to come tomorrow, I have booked a Twilight talk ticket for her am I able to get a refund or an exchange? Link to comment Share on other sites More sharing options...
Quinny83 Posted November 28, 2009 Share Posted November 28, 2009 My sister is ill and has decided not to come tomorrow, I have booked a Twilight talk ticket for her am I able to get a refund or an exchange? I believe all tickets for entrance, Talks and photoshoots are non-refundable, so that would be a no, it was in the terms and conditions when you booked the tickets I'm afraid Link to comment Share on other sites More sharing options...
Queen_Sindel Posted November 28, 2009 Share Posted November 28, 2009 I'm afraid Quinny is correct, all tickets are non refundable and can't be exchanged either. Link to comment Share on other sites More sharing options...
Glowingwings Posted November 28, 2009 Author Share Posted November 28, 2009 (edited) That's fine, I'd just thought I'd ask Thanks. Edited November 28, 2009 by Glowingwings Link to comment Share on other sites More sharing options...
Charisma Posted November 28, 2009 Share Posted November 28, 2009 It be still worth asking on the day u never know.... Link to comment Share on other sites More sharing options...
Avengers7 Posted November 30, 2009 Share Posted November 30, 2009 What about refunds for autographs? I'm not expecting one but I wasn't too happy with my David Soul auto(signed both my pictures in biro) Link to comment Share on other sites More sharing options...
Queen_Sindel Posted November 30, 2009 Share Posted November 30, 2009 What about refunds for autographs? I'm not expecting one but I wasn't too happy with my David Soul auto(signed both my pictures in biro) I honestly don't have an answer to that question. You best e-mail info@showmastersonline.com and ask. Did you try asking a pit boss or someone at the Organisers Booth on the day? Things like that are easier to solve on the day. You might have at least got pictures signed with a different pen that way. Link to comment Share on other sites More sharing options...
Avengers7 Posted November 30, 2009 Share Posted November 30, 2009 To be honest with you, I didn't think about that - I was so pleased to see the man that it did't dawn on me what he had done till I had got back to my hotel. As it was he was mumbling about the pens. Link to comment Share on other sites More sharing options...
Avengers7 Posted December 8, 2009 Share Posted December 8, 2009 Have tried contacting Showmasters, however, no one has replied to my email. Link to comment Share on other sites More sharing options...
Moderators DavidB Posted December 8, 2009 Moderators Share Posted December 8, 2009 You can try calling them, as perhaps they don't have your email. They do usually take a while to reply due to the volume of email they receive anyway. Link to comment Share on other sites More sharing options...
Avengers7 Posted December 9, 2009 Share Posted December 9, 2009 Must have the wrong number! Didn't think I could have a refund on the David Soul autos anyway. Link to comment Share on other sites More sharing options...
Avengers7 Posted December 15, 2009 Share Posted December 15, 2009 Still waiting for a reply. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted December 15, 2009 Share Posted December 15, 2009 Which number did you try to call? 01234 752485 as stated on the website? The newly updated websites say the office hours are noon to 6.30 PM. Link to comment Share on other sites More sharing options...
Avengers7 Posted December 31, 2009 Share Posted December 31, 2009 Still can't get through. Am giving up now. Link to comment Share on other sites More sharing options...
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