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When are numbers given out?

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There are a number of factors involved before a decision to give out numbers is made. If a guest is very quiet, there may never be a need to start a virtual queuing system. If a guest is very popular, there may be people queuing for hours before the guest is due to appear. In this case, we have to consider, logistics, security and health and safety issues.

Our goal is to start issuing numbers as soon as possible after it becomes clear a virtual queue is required. This minimises the amount of time people have to stand around in line and helps to disperse crowds.

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