Fozziefuzz

Are disabled people expected to find the money to buy Gold Passes? Why is the extra help entrance the furthest point away from the train station and the disabled parking? I'm sorry - Showmasters and their crew are exceptionally good at helping me and my carer (certainly improving with the efficiency of the new wristbands etc.) and I am always more than grateful for this, but the entrance thing has baffled me over the last couple years - that extra walking distance can make a HUGE difference in a day/weekend that can already be debilitating.

I used the number from the Hallowhedon website: 01908 671138. Hope this helps you also. The fact the money went into my account means they did receive my e-mails/details, just chose not to do anything with them until I chased them up, which is stupid, but oh well.

Apparently e-mailing wasn't the way to go for me - after no replies I phoned the office. The lady I spoke to was under the impression everybody'd been refunded but promised to look into it for me. Within an hour I was refunded - if I'd known that was the way to go I would have done that WEEKS ago. Still not happy about how this was handled and would like to know why my refund was ignored, but I guess I should just be happy I have my money back FINALLY. Many thanks to QS for all your attempts to get us answers over the past 3 months and to the lady at the office who helped me.

I've sent messages to shop@showmastersevents.com but still haven't had a reply - can somebody please confirm if I'm sending the messages to the right address or if I should be sending them somewhere else? Thanks :)

I sent an e-mail and messaged via the form on the HW website - fingers crossed one of them gets through.........

After lilbuzz155 got their refund I was hoping maybe the rest would be done so I waited all week and surprise, surprise, nothing. I sent a polite e-mail AGAIN sending my bank details and still nobody has even bothered to reply - I guess they're enjoying all that interest they're gaining from our money being in their bank account Tried phoning today but got no answer and discovered there was another event this weekend so going to try again tomorrow and if I have no luck it will be time to send another e-mail threatening legal action because it'll be a month this weekend since the event was even supposed to have happened. I used to have such respect for these guys.....just WTF?

Still no bank transfer here Maybe I've been too polite and need to send a more persistent e-mail? *sigh*

I spotted Yvie (I'm pretty sure it was her) at Brighton Comic Con and wanted to query her about how many of this 'most' that have purportedly received their refunds are actually imaginary and if there was any definitive news that I could come away with......unfortunately I was stuck in a queue, though, so didn't get chance It's been a month since we were asked for our bank transfer/cheque address details. I was joking when I said I was curious to see what the next excuse would be but this has gone way beyond a joke. The office haven't even had the common decency to reply to our messages to say 'sorry, we're dealing with it' or something. Yes, there are other events happening - there are ALWAYS other events happening - but we shouldn't be punished as a result.

Many thanks, QS My bank transfer hasn't shown up either I've re-emailed my details to the shop. If I don't hear anything in the next day or so I will message you (trying to save your mailbox until then LOL )

I didn't mean to sound passive-aggressive towards you, QS, sorry - I'm just feeling frustrated with the whole situation. I appreciate that you can only tell us what you've been told and am really grateful that you're at least trying to keep us informed. Unfortunately it feels like the office have moved on to other things and have forgotten about us, at least IMO.

I really appreciate you trying to keep us informed, QS, but when you said 'by the end of the week', which week/year did you mean? Because it apparently wasn't last week LOL (sorry, I'm trying to stay light-hearted because we're on the other side of when the event would have happened and this situation has gone beyond a bad joke)

I sent my bank details as soon as I got the e-mail and still no word. Curious to see what the excuse will be when we're still waiting another month down the line LOL

Considering this event has been moved to the 'Previous Events' section of the forum, I feel like everybody's rushing to sweep this under the rug and forget it was ever going to happen. I respect Yvie and the rest of the crew are busy with other things, but I think that's why this never got off the ground in the first place - there are too many SM events now being run and the crew are spread thinly as a result. I want to flood the e-mail address with messages to remind them we're still here waiting, but at the same time know the work Yvie et al are stressed doing in their day-to-day lives etc, so feel torn. I want to go to Film & Comic Con Brighton to make up for this let down, but can't afford to buy any tickets until I get this refund And what's the deal regarding the 'gift'?

I know not everyone can make it on certain days, but I can't believe the people only attending on Sunday expected to definitely see a 91 year old man who'd been tirelessly signing and taking photos for the previous two days. At my age even I was barely able to function after Saturday. A friend of mine who could only attend Sunday knew this might happen and got me to get his autograph on Saturday for her. None of this was Stan Lee's fault or pass holders' fault etc. - people need to take factors into account like how big the celebrity is, age, realistic goals, etc., and schedule their weekend from there.

Most of my issues have pretty much been covered by everybody else. Once upon a time the 'limited numbers' really meant about 150 passes or so. Then the price got hiked up slightly, but instead of feeling more special, the number of available passes shot through the roof. On Friday the Gold/Silver/Gold comic etc queue stretched back to the entry gates. I can't say this year's LFCC has put me off going Gold in the future as so much stress was somewhat alleviated by the help given with getting into queues and so forth. But the Gold Pass room was an awful joke - we stepped in, hoping to take a much needed break, only to see the state of it and leave to find a solid wall to sit against. And the sheer volume of people with passes just seemed to made it confusing for the crew about which pass gave what access. My friend and I chatted with some other Gold Pass holders in a photo queue about the people who'd been complaining about pass holders getting first access, I think that's one of the main things that's been annoying me. I've seen in the complaining threads on here about how dare pass holders get access to Stan Lee's queue and then not have any time left for VTs. I paid nearly £200 for the privilege (before the Gold Pass changed) and yet I still struggled to get into an autograph session with him on Saturday just because of the numbers. I guess my point is just that, yes it pretty much did it's job, but as others have pointed out, we felt a lot less special, and I'm really disappointed that Showmasters haven't realised how much of a debacle this was and yet still might have extra passes for future events.

A complete legend and really lovely guy/true honour to meet when he was at EMS back in 2011. Unfortunately I don't have the money to meet him again, but glad others will have the opportunity :)

Gutted that it wasn't stipulated that the vouchers were only discounted until the end of Jan 3rd (usually when dates are given for stuff like the shop closing it means the end of THAT day, not the one before - at least since specific times stopped being given). I did not have any money available until Friday but was then out and unable to access the computer until late. I have just tried to purchase the tickets at 12:05AM on Jan 4th but they are back to normal price. Really upset and annoyed

So many of the greats I would happily pay to meet have always been mentioned (Frank Welker, Jim Cummings, Nolan North, David Hayter, Billy West etc.), but must add Maurice LaMarche into the list - would L-O-V-E to meet him....if not just to find out if he's pondering what I'm pondering :) (that and he always sounds like a good laugh on commentaries such as Futurama LOL) TBH, I'm shocked there was ever any doubt that such guests would be popular. I would have happily paid to meet Charles Martinet back in the summer if there had been a fee (in all my years of coming to these events, I don't think I have EVER met anyone with the same level of niceness and energy that he had), and I was waiting a while to meet Phil LaMarr and Lauren Tom a couple of Collectormanias back. I know there have been a couple guests in the past that most will only know from a certain genre such as Anime, which I am personally not into, but there are so many voice artists out there known for so much that there will always be demand.

As always, a HUGE 'Thank you!' to Showmasters/all the crew involved with this event (including, of course, Sabreyeager LOL ) :) My carer and I had an amazing time (at this point I expect nothing less from SM) and we didn't really have any problems with anything, except the free bus service going home, but - as I pointed out in another thread - I understand that this is not necessarily something SM can control. I wasn't a big fan of the photoshoot areas being so separate from the hall, but thinking back on it and how much walking around was saved by having everything contained in a small-ish area (as opposed to having to traverse the full length of the stadium concourse over and over again), I guess a little extra distance isn't too bad. Everyone was friendly, helpful and patient with me and there aren't enough words to express my gratitude for that as these events are really the only time I get to go out anywhere due to my disabilities, so help with making the experience less torturous is deeply appreciated. Also, special thanks to the guests (particularly Emmett Skilton, Lew Temple, Bruce Davison, John Amos, Katy Manning, Judy Geeson, Judson Scott, Robert Englund and Craig Parker) who were all lovely :) I've introduced several friends to the events for the first time this year and I look forward to corrupting/dragging more along with me next year HAVE A GREAT REST AND WINTER HOLIDAY EVERYONE!!!! Look forward to seeing you all again in April!

My carer risked crossing the dual carriageway on Saturday evening to ask the driver if I could sit on the bus as I was struggling to stand at the seat-less bus shelter, but he said no one was allowed on until he went back, so we had to stand and look at the stationary bus from across the road for 15 minutes. Standing for lengths of time is an issue for me anyway, but after a long day out at the event it's practically torture. As noted by others, at least when it stopped outside the stadium/outside KFC there was somewhere to sit or you could get straight on and wait until the departure time. I respect that there have to be guidelines, that SM don't have control over these issues etc., but it was just an upsetting experience after an otherwise-great day.

Many thanks for this (had a little chuckle at the waving guests LOL :)). Do you have to go upstairs to get to Photoshoot areas A & B? It was indicated that the venue was disabled-friendly....is there a lift? Thanks again :)

ABSALOM! Thank you SM - great announcement :)

Have a great time, Yvie! VIVA LAS VEGAS!!!!!!!! Looking forward to receiving my reg letter - I usually attend Chevron with a friend/carer, but this is my first Hallowhedon and I'll be on my own, so I'm torn between being REALLY excited and apprehensive about being alone LOL

I was yelling that at the computer screen the second it was suggested and then every time people agreed LOL :)

My order is the same - was viewed nearly 2 weeks ago but no action has been taken since. Was starting to get worried there was a problem with it, so glad it's not the only one LOL :)