fluffymitten

The shop wasn't particularly explicit regarding when you can and can't use gold pass postage. I suspect that info is buried in the T&Cs instead of maybe a prompt on check out suggesting you change the postage if more than a gold pass is detected in the basket. When I bought a gold pass and photo shoot tickets a few years ago, I didn't have this issue. I guess things have moved on and there's less willingness to help the customer. I can see that the cost of processing an extra £1.50 p&p (1st class stamp = 62p, an envelope can be around 20p so there's margin for profit), is well worth the time and effort of the staff. I have my own email server at home so there is absolutely no reason for some emails to arrive and not others. It makes no sense that all the attempts at contacting me were not received yet the accusation of wilful criminality arrived. The tone was terse and borderline rude and that's what's got my heckles up. You're saying you know you've had trouble with emails and yet you still blame the customer for not responding to demands for extra postage payments? What's the point of providing a phone number for queries if you're going to rely on an email system you say doesn't work properly? So, my question remains: Do I now have to queue at EC2 B for my gold pass and then queue again at the sales desk for my photo shoot tickets? Or will everything be in one place?

Just received a snotty email telling me that I didn't pay sufficient postage for a Gold Pass + 3 x photo shoots. I selected Gold Pass Delivery as per the instructions so what did I do wrong to invite such ire? The email alleges that repeated attempts to email me for more money have been ignored, which is rubbish - this is the first contact I've had since receiving the order confirmation email. If I had been asked to pay more money, I would have responded. Apparently, I now have to take said snotty email to the Sales Desk to collect my order - does this mean my Gold Pass will be on the Sales Desk or do I still join the Gold/Silver/Comic queue to pick it up?

I second this! I would love to meet the Atlantis crew for the first time! Perhaps the next Chevron event could be a massive one with all the key cast members from all the Stargate series? Hey, while you're planning the impossible, how about arranging for me to have some alone time with Joe Flanigan?

It may not be setup yet to be honest. The 2pm time is approximate. In the past it has been located near the hotel reception or near where the event is actually held. I don't know for certain where that is (I'm not there today) but in the past it has been located way down the corridors that are either side of the hotel reception desk. Great, thanks, will be a bit more patient! I need to find some tights anyway so best I go looking for some shops in the meantime!

Just arrived and am wondering where the registration desk is? The screen in the lobby was only showing the locations of the evening drinks/party, or did I just not wait long enough for it to loop round?

Name: Louise Ticket type bought: Gold x 2 Are you at C75? No What Chevrons have you attended in the past? None I'm new to all this, despite having been a huge fan for years. My first event was LFCC this year at Earl's Court and I'm really looking forward to this event! Going to see if I can book a room at the Hilton for the duration of the event.

I feel a bit daft for asking but I've trawled the site and the FAQ's - honest! What time does it all kick off? On the site it says 11am on both days (per the image at the top left) but the time table is showing events starting at 10am. Also, there are a number of TBC's on the online timetable, will a finalised timetable be available on the day or will it be updated online late tonight? This will be my first time there and I'm really looking forward to it, having heard from friends how good it is. Thanks!