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Posts posted by lilbuzz155

  1. Yes, you may need to be a little more forceful. I only started getting responses once I'd mentioned trading standards.


    Certainly won't be using this company again; which is a real shame, as I loved some of the events.


    Hope the refunds are all sorted for everyone soon!

  2. I really don't understand why we can't speak to somebody from the office. It isn't fair of them to expect QS to act as a go-between. They were quick enough to take our money; surely it should be the organisers who sort this all out with us. It's irrelevant to us whether they have another event coming up. The fact is, this should have been dealt with months ago.


    I think we all deserve medals for the amount of patience we've had!

    • Like 1

  3. Sending card details wouldn't have helped you anyway. I sent mine and have still received nothing. One of my friends actually got an email response and has been told the card machine is broken.


    Hoping it gets sorted ASAP. In the process of moving house and the money would really come in handy!

  4. I'd also like to know if the event is still going ahead. I'm looking to book my travel soon and that's certainly something I won't be able to get refunded if the event is cancelled. Hoping it's still happening, but the lack of hotel code this close to the event isn't exactly encouraging. I've been to every Hallowhedon so far, so I think it's a real shame how the hype has kinda disappeared!

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