You are absolutely right! No need to linger on ebay. But I am not sure that SM will solve any problems at all. If you decide to sell your tickets, there is almost nothing one can do. Last year, I was at Rolland Garros. The name was printed on the ticket and I had to show my ID in order to get in. That seemed to me a pretty reasonable way of preventing people from selling their tickets at an unbelievable prices. That being said, it is true I coud not get my hands on one of these tickets but Michael has never been one of my favourite actors as opposed to Sir Roge who I met twice. I'll attend the show and meet some interesting characters that are equally good in my opinion and that I wanted to meet for quite a while. My regret is that SM does not allow the resell of the tickets onto their website for others to buy if the first owner could not make it at the last minute. I remember that during the Olympics in 2012, some system was established and allowed for those who were extremely lucky to get their hands on one of these. Perhaps, SM should think about that to avoid too many disappointed customers because of their complete inflexibility in their system.