Angelus1971

Thanks. :-)

Thanks. So just so I'm not be dumb here. That would mean that if you have the Gold Pass, then you don't have to buy any more party tickets? Is that correct or am I reading it incorrectly?

Ah, ok.

Thanks. Any word back from the office on the party ticket question?

HI what's "photo manips and alike"? Can you clarify please.

Thanks :-)

Hi sorry to be a pain, but can you confirm that with the office please (obviously when CM finishes and they have enough time to answer). It was said from Jill's interview with Trek.FM that the Gold Pass party ticket would be for the Main Party only. Thanks

i am sorry your information is incorrect. DLR are putting on replacement busses. I do not know were you go this from. There may even be a chance that they can talk to the DLR and get it running for the weekend as now its looking more and more likely that there will be around 10,000 trekkies there :-) we shall see but the Busses will be running jason Sorry Jason, but I believe I said TfL were putting on replacement busses.

I don't think ExCel are putting on replacement busses, but I believe TfL are. Not sure of the schedule from them though. Might be worth ringing TfL and seeing if they have got any more details. The DLR spur being down, I think, is going to cause some confusion and hold ups that weekend.

The point is I'm paying, sorry, I've already paid £300 for the privilege of not getting a choice. People who have not paid have all the choice in the world. Preference should have been asked for at the time of ticket package. But other points are, when we get assigned a day, we can't be there with our friends and families who have booked at a different time. It also doesn't take into consideration that we may have other things to do than be there all weekend. Nowhere have I said or implied that I would be there for ALL weekend and the organisers should not assume this.

Someone else has just had an email conformation back from Jill at Media 10! Which said "With regards to your concerns about the assigning of days to the captain's talks - this will take into consideration tickets that have been bought together - such as families, so children and parents are not seperated - we would assume children tickets and adult tickets will have the same booking reference (we can't see why children tickets would not be bought on the same booking as an adult/parent?) so we are able as much as possible to ensure the captain's talks tickets are assigned appropriately - if there are any issues with our allocations so long as we are given enough notice (ie: not on the day!) we can go back to the allocation to help as much as we can to keep people together. The reason we have to allocate which talk/day you go to is due to the demand we are expecting from non package ticket holders who wish to purchase seperate talk tickets - as we have a talk area capacity, we simply have to know what seats are available for each performance and as package holders are there for three days its easier for us to manage this by allocation, rather than taking the risk of everyone turning up for one talk and being left disapointed that they couldn't get in." That has just said to everyone who has bought a package, thanks for your money now go away and do what we tell you, when we tell you. This is disgraceful. The amount of money the package holders are paying you, we expect to be able to choose what to do on the weekend and when to do it. It turns out that basically you are not valued or respected if you have paid your money in advance. You get more respect for buying entry only tickets and choosing, yes there's that word again, when you would like to do your own thing.

You know people, we were told to wait until the main office had official answers to our questions and that would be in a few days. It doesn't do anybody any good putting up mis-information, speculation or their own opinion BEFORE the official answer. All that does is to foster bad feelings and get people worked up. If you dont know the answer, and lets be blunt here, if your not Showmasters, then you DONT KNOW THE ANSWER, please stop posting with YOUR OPINION on whats going to happen. This is what causes people to get the worng idea and makes the more upset. You should just follow the instructions and as SM, said WAIT for an OFFICIAL answer. And thats what most of us are doing, or at least thats what I am doing. If would be a good idea not to confuse people with wrong answer and opinion.

It's a shame that they have put up that advert - it looks like they are trying to ruin your convention. Just like another group who don't like SM's and have a minor get together the same weekend who have been bad mouthing your excellent efforts all over their public Facebook page all afternoon and evening! It's childish really, but no unexpected knowing their history.

The corcern about the seating is not the VIP/Platinum in front then Gold and Silver then others (that was always clear) but the fact that the stage might be in the middle and we wont be looking at the actors faces, just their backs or their sides and that we will be too far away, even if I have a Gold pass, to see them. Thanks

Some insight was given in the interview as to how things are going to be run, but one thing that is really annoying people is the following Jill said People who have bought tickets where Captain Talks are included WILL BE ASSIGNED A DAY. Once thats worked out they will know the availablity they have for the extra tickets to go on sale. For the most part people WONT BE ABLE TO SAY WHAT DAY!! A few questions here 1.) What is i dont want to go on the day i'm assigned? 2.) What if I want to go on the day my friends have been assigned on? 3.) What if I cant make the day i'm assigned? 4.) What if I have other plans for the day i'm assigned, will I miss the talk? 5.) What criteria will I have to meet in order for you to change my assigned day? 6.) How far in advance wil you be telling me what I am doing and on what day? 7.) How many other things are we going to BE TOLD WHAT TO DO AND WHEN TO DO IT? If a talk is only on once, then yes we would have to go to the talk at athe assigned time, but if the SAME talk is scheduled to run twice then it is not right that the organisers tell us when to go. This presumably will be the same system for the stunt show, although this was not mentioned in the interview. IF we are going with a group i.e. our families and or friends, we want to be able to CHOOSE when we want to go and we want to go together. Are you assigning people randomly for each day to spread peopel over the two days or are you going by ticket numbers? This is not going to be enjoyable if we have no choice in what we do and when we do it. It was mentioned the priority seating would be done by tikcet type and the VIP/Platinum wold be at front. What about GOLD and Silver? Are we going to be near the back with the non-package holders? It was also implied that the stage would have an all round view. Is the stage going to be in the middle of the hall like has been done for other events at the ExCel? I did not pay all that money for a Gold package to look at the back of the actor and only see them on a big screen! As for the priority queueing, it was said that Gold and Platinum would have Priority Queueing and then it was said it would be for the Captains. Which is it, Just the Captains or for all queues? Not very clear but both scenarios were said? And the Package Party Ticket is for the Main Party Only - this imples that we cannot get into any other party over the weekend without buying another ticket. Is the Main Party just on on 1 night? Can we choose what night to go to the Main Party or is this another one of the You will go where and when we tell you? There seems to be a lot of "We cant or wont tell you whats happensing yet" as Jill said "we dont want to release all information now and by July your wondering whats next" (to paraphrase). Well, it would be nice to know what to budget for NOW and how many extras we are going to need to pay for, so we cant start saving as early as possible.

I saw him perform in Glasgow once. He was brilliant. It was purely him and his band, no Star Trek connections at all. The place was packed.

Thats what I did. Ticket is in my name and credit card didnt ask for name but the purchase has gone through without any problems. Managed to phone See Tickets and confirm that everything is ok. So, I would say "Yes" based on my experience.

It all seems strange they way see have done it but they've just checked for me and the said its all gone through fine. And its all sorted now. I'm a considerably more happy puppy knowing that everything is currently paid for. If you dont want to call their 0844 number use this one - 0115 945 4590. They will answer with another event but just tell then its the Star Trek London one and it will be ok. Thanks again to SM for clarifying the ticket name situation.

Official confirmation: you do not need to give ticket holders' names. So if you order three tickets on one name everything is alright. I'd personally still shoot an e-mail to seetickets though about the cardholder name issue. Thanks. Much appreciated!

I've again asked the office to come on and confirm. I did so when I saw your first post yesterday. I am afraid I have not heard back yet, otherwise a reply would be posted. It was my understanding that the tickets are personalized, so I have (possibly incorrectly) assumed that all ticket holder names need to be given at the time of purchase as for the Massive Events shows. I will go and look for that post and edit as necessary to avoid further misunderstandings. This is probably the post etmuse was going by, I think this was the latest post on this issue. For the Massive Events shows the names of the ticket holders are supposed to go in a field titled "comments", so it is possible that the names were supposed to go in a place that is not totally obvious. Guyver's post saying that the cardholder name becomes the ticket holder's name by default completely has me stumped. I haven't ordered through seetickets myself, but pretty much all online shops allow a name change from card holder to recipient there. I have also asked that this is being checked. Everyone is trying to give the attendees the respect they deserve and no one wants them to think their questions are overlooked. Sometimes it takes a while to get confirmation (hence no official confirmation for your post), so others want to be helpful the best they can. 99 percent of the times they do get it right. Thanks for asking for the information from the office about the names. I was surprised about the ticketholders name becoming the cardholders name myself. I'm also surprised that my payments have gone through as I'm getting my tickets paid for my someone else and its my name down in the info and someone elses card details (different names). Just looked at the ordering screen again. There is no comments box, so even if we were told, there is no place to put other names for other tickets or to put our full names in, just our initials. There is also no box to put the card holders name in, just their address and card details. It would seem that the form has a few flaws in it.

I think its another issue of NON-Showmasters personnel putting up information that is inaccurate, AGAIN! I'm more convinced of this now that Guyver3 has confirmed that there was no other option to add names or infact put a different name on the credit card other than the name on the ticket. This is how the last mis-understanding on this forum happened. With information as critical as this i.e. can we have 3 tickets in the same name and still get in or that we are told to enter our names, it should have been checked BEFORE posting so as not to cause confusion. Is it too much to ask that for important question and answers as these that people who are only guessing the answer or assuming that it is like another event, that they DO NOT post unless they have got it from SM office in writing. It would save everyone a lot of concern.

See tickets -at 10p a minute a don't think so. Tried that once before and was on hold for 8 mins. Hung up before it cost me a fortune. Customer service is shocking, especially when you follow procedure and you get ignored!

Any chance of getting an answer to this please. No-one seems to be saying anything and See tickets STILL haven't answered my email from 13 hours ago now. This is kind of concerning me as i would like to know if there is going to be a problem getting into this event. Everybody was quick enough to take my money but nobody seems to want to answer the questions that occur afterwards.

Log into See tickets website and you'll find a link which will enable you to get the conformation resent to you.

I would assume the order has be processed when you get the email conformation. My Gold Pass price has already been put through on the credit card but my online system hasn't update for today's transactions so I can't see if anything has been taken off today or not.