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angiebaby

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    in Hallowhedon 5

    Posted

    I bought my ticket on the 10th oct (well I ordered it) but the event is a few days a way and when I've looked at my account ti hasn't even been viewed yet!!!!!

     

    Didn't wan't to buy it at the event which is why I orderded now but I also ordered my Alexis photo shoot. I have emailed and still heard nothing. :crying:

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    in London Film and Comic Con 2013

    Posted

    Sorry Mark but that's not quite true. I was in that pre-paid queue on Saturday which stretched all the way around EC1 and didnt get in the doors til 9.32 and since I had a Danny Glover photoshoot at 9.30 I had to literally run for it and when I did get there there was no queue, it seems that everyone else had already been through the photoshoot (or were still in the queue outside).

     

    You are right jael001, which is why I felt the need to bring this issue up.

     

    Re: queues to get in.

     

    Having been to two SM events now, i've been impressed with how quick the queue to get in, moves. I have no problem with my experiences in entry queues at either SM events ive attended.

     

    However, i'd like to share my experience with a similar show's queueing system.

     

    There are two queues still. The main queue is for everyone , but pre paid ticket holders go straight in . Pay on the day people join another queue to buy a ticket. After they buy their ticket they then join the BACK of the main queue.

     

    They even tell you on their site, and i quote..." Early Entry' tickets are available both in advance and on the day ....... (If purchased in advance then you will gain entry before people buying them on the day)

     

    Plus, their general entry ticket is not available in advance. Only on the day.

     

    This is not a criticism at SM, just an attempt to show another point of view.

     

    I love the SM events ive been to.

     

    Glad I'm not the only one who believed this

     

    I also was NOT complaining about people with disabilities getting priority I am a carer so it's not fair to say I was, if you took it that way sorry but I never singled anyone out.

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    in London Film and Comic Con 2013

    Posted

    i understand what everyone is saying I have been attending for some years and this is the FIRST time I have ever experienced this! I still feel it's an unfair system that people can bypass just because they paid on the day and had a smaller queue. Maybe having two doors open for early bird so it moves faster then it wouldn't be so much of an issue. In my defence I was not the only person waiting in a long queue who was unhappy with the situation. But it is now clear that if I'm going to queue I'm better off NOT buyig in advance, wait til I get there and avoid a massive queue. I once attended an event who had stewards walk the Early bird queue taking tickets and swapping them for wristbands, so when the door opened you showed your band and walked straight in. Saving time on the door.

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    in London Film and Comic Con 2013

    Posted

    well congratulations the forum has managed to bully someone into not using the forum to voice an opinion. I will instead just voice my concerns to the organisers. Why do you feel that defending Showmasters means that you have to completely invalidate anothers concern? Infact don't answer as I'm probably only adding fuel to your fire.

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    in London Film and Comic Con 2013

    Posted

    I don't think anyone is quite understanding what I'm saying. We QUEUED and the people walked past the QUEUE bought tickets and WALKED IN! How is this fair on the people who had been QUEUING for at least an hour or so? I'm am NOT saying I'm better than anyone else and really feel that belittling is a good way to deal with some one who has a grievence. Maybe it's best to avoid the forum and email Jason.

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    in London Film and Comic Con 2013

    Posted

    I don't feel that saying we expect an entitlement is not a very nice way of reply, I'm not saying I have an "entitlement" because I bought online, but I bought an EARLY BIRD, which I believe is to let you in before 11am, there was a queue of people who had also been there for quite a while and people just waltzed up bought a ticket and walked straight in without waiting, if this happened in a store would you be happy?

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    in London Film and Comic Con 2013

    Posted

    even early bird? This is an unfair system and yes a misconception that isn't actually stated at time of purchase online. If that is the case it is misleading a customer to not make this information available. If you buy an early bird on the day you avoid queuing with the other early tickets and basically by pass the bigger queue? I'm sure you can understand why people in the early bird queue, who had been there sometime, had to stand back and watch people walk into on the day queue (which was at least mile shorter lol) and get straight in whilst they still stood outside. As I said at previous events I have seen people buy early birds on the day and walk round and join the early bird queue, maybe they were just being reasonable.

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    in London Film and Comic Con 2013

    Posted

    my main complaint about the weekend was the appalling queue on Saturday morning, we had to walk right round Earls court 1 and 2 to discover people buying on the day were being let in as soon as they bought and us that pre paid were still waiting! I was under the imprssion from previous shows that if you bought early bird on the day you then joined the BACK of the early bird queue. Why encourage people to buy in advance when, once you have the money, no courtesy is given on the day. I also know I am not the only person who was extremely upset about this issue.

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