Highs
Showmasters - you guys put on a hell of a weekend and deserve all of the plaudits you get
Guests - Another high quality lineup, let's keep it going
Seating area - great idea and much used by all
Lows
Gold Pass - This used to be a great offer, but in the past few years the benefits have steadily declined meaning that we are paying £200 for a glorified queue jumper pass that has no benefit when there a large number of Diamond passes. This offer needs to be looked at again and either have proper early entry (5 min is a joke, by the time you get the crowd in, the main doors are open and are much closer to signing tables), re-instate the Gold Room (there are plenty empty rooms available in the building), give us a proper goody bag (you didn't even have one this year), think up some new exclusive benefits or seriously reduce the price.
Food/Drink - I know this has nothing to do with Showmasters but food and drink prices in the venue were extortionate