Hi everyone,
First time attendee this year and I am slightly confused by a few things so was hoping for some help as I am struggling to understand a few things. Apologies if these have been answered elsewhere but just struggling to get my head around a few bits!
1 - I have bought a Diamond Pass for Saturday, and 2 entry tickets for the day itself. I keep reading about collecting the passes - am I right in thinking that I therefore have to go and pick up the Diamond Pass that I have bought beforehand?
2 - The entry queues that people refer to - are these the entry queues for everybody, or people who are turning up on the day? Apologies for the confusion on this one but I just assumed that as I bought tickets in advance it would be a case up turn up on the day and go in i.e wouldn't need to queue for entry beforehand?
3 - The Diamond Pass is for Meatloaf. I can see that he is doing photo shoots in the morning and the afternoon on the Saturday. Do I find out what time we are allocated, at the point of picking up the pass? The reason I ask is that we are travelling from afar and are only attending for Meatloaf, and so in an ideal world I would be allocated the morning shoot. If, therefore, there is anything I need to do in order to request/ensure this then please let me know!
4 - Finally, as indicated above, we are only attending for Meatloaf. When buying the Diamond Pass I did so on the understanding that as he was attending for 3 days; each day he attended he would do Photo Shoot, Autograph session and a talk. I now understand from the schedule that was released that the talk will only be taking place on the Sunday? If so, does anybody know the policy regarding requesting a refund on the Diamond Pass and instead just paying for the autograph and photo shoot? The Diamond Pass was £120.00 instead of £90.00 for the autograph/photo which is obviously a significant amount of money; and as the talk is only taking place on Sunday I can't really see the value in having a Diamond Pass instead of paying separately for autograph/photo?
Apologies for the length of this - any help/advice would be greatly appreciated!