nats_89

The plan that I saw released on here before the show, which was the same plan that I saw at the show, definitely had a level 3 as I used it to plan out exactly where I needed to be and when before I went. I didn't have any issues finding the stairs and lifts, just getting down them after the Aliens talk on Saturday which took 20mins! They fixed this on Sunday. Ah, maybe I just printed it off super early then! Lucky we ran into that staff member regardless =)

I had the same situation...I noticed on Friday night so went back the next day and apparently they hadn't been delivered on time so they were giving them out to everyone the next day (although they'd neglected to mention any of this when I bought the models!). Maybe try emailing someone at Toonstar?

I agree that they didn't make it clear how to get to level 3 (and the floor plans beforehand didn't even seem to have a level 3?), but we were lucky enough to run into an amazing member of Showmasters staff on Saturday who actually cleared a way in the crowd for us and led us the whole way across the floor to the staircase! =)