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Showmasters Pre Orders

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Posts posted by Showmasters Pre Orders

    Send-in for Moe Dunford

    in London Comic Con Spring 2024

    Posted

    Hello 

     

    To pre order an autograph from London or any other show select this link and pick the show you want to order from and then the guest (or send in option) 
    Event Pre-Orders – Showmasters Comic Con Official Autograph Shop (showmasterssales.com)

    If you are sending in an item you need to check this link out as it gives details on how to label your send in item and where to send it to. 

    Send Your Own Item – Showmasters Comic Con Official Autograph Shop (showmasterssales.com)

     

    Any questions please drop us an email at orders@showmastersevents.com 

     

    DST 2019 Pre Orders

    in Destination Star Trek

    Posted

    Hi

    All pre ordered autographs ordered from last weekends event have no all been packed and will be dropped to the post office tomorrow, they may take 2 days to process them all. 

    Uk orders should be with you by the weekend and outside the UK allow 7 to 10 days for delivery depending on where you are based. 

     

    Jason G 

    LFCC Pre-order = arrived!

    in London Film & Comic Con 2019

    Posted

    Hello All

     

    Sorry I got tied up sorting guests for Cardiff and Exeter plus the film fair, I have started to catch up on emails this evening. Doing an airport run in 30 mins and will do a few more in the morning with the balance tomorrow. 

    Anyone who has not had a reply by 4pm please shout via email to preorders@showmastersevents.com 

    In regards to the one regarding the brother that has been sorted if your brother is who I think he is. Sorry Forum names and email addresses rarely match up with orders and don't get me started on facebook

     

    Jason

    LFCC Pre-order = arrived!

    in London Film & Comic Con 2019

    Posted

    On 8/12/2019 at 8:59 AM, BasG said:

     

    Sometimes a bit too randomly for my liking. Mostly the stickers are at the back. I am fine with that although I personally do not require them. However recently I received a photo with the sticker sloppily applied to the front:

    y4mL_p-LSbjzi6OXy2FAdhdqjC0jaitUtpIL-uXN

    Morning All

    Sorry for the late reply to this but sheffield threw up some wifi issues that kept me off line all weekend. 

    @Bas That is 100% wrong the holographic label never goes on the front. I can only guess that the label was loose on the table. Was it labelled on the reverse?

    @everyone else We have placed the holographic label on the reverse for about 3 years. We never add it to the front. We guarantee all items signed with us are guaranteed to pass a 3rd party authenticity company such as Beckett. 

    As I have posted else where I am in front of the computer all day today catching up on emails, updating the shop and making sure no refunds have been missed. If you waiting on a reply please email me. I'm working from home today just doing PC work. All sheffield pre orders were packed earlier and will ship tomorrow. 

    All refunds for LFCC have been done, please allow until monday to clear and if not in your account monday HIT me with an email. The only reason I say monday is I'm away first thing friday for Glasgow and not home until monday evening. 

     

    Jason G 

    • Like 1

    pre Order Refunds

    in London Film & Comic Con 2019

    Posted

    Hi All, sorry for the late reply but Sheffield was a disaster in terms of wifi etc. I knew I was going to have spare time and took my laptop to catch up on emails etc but the venue had next to no mobile signal (yes, couldn't even get the football scores) and the Free and I use the word free very loosely wifi was capped and lasted about 30 mins. 

    I'm in front of the computer all day, all refunds are issued but can take a few days to appear. Ive just packed the sheffield items and these will ship tomorrow. 

    I'm currently updating the shops and going through emails, if you want to email again please do so. 

     

    Jason

    LFCC Pre-order = arrived!

    in London Film & Comic Con 2019

    Posted

    Just want to say thank you for the time taken to post on here. This year we had a bigger team then ever shipping and all show images were at the post office by close of play friday and send ins close of play saturday. The post office did say they were a good 2 days behind us as we were to quick for them lol. Thats over 2000 pracels/envelopes and 3000 autographs. 

    The team at the event this year was bigger then ever and the feedback coming back via emails is very positive. We are human and the odd mistake will happen from time to time and each year we push to make that number 0. 

    When the first 2 posts above were made I still had the team with me working and you put some great smiles on faces saying your items had arrived less then a week of the show ending (also bare in mind, we all travel back from the show on the monday so we don't start until the tuesday) 

    Thank you for the support 

     

    Jason G 

    • Like 7

    Showmasters Jabba Print

    in Star Wars

    Posted

    If anyone is waiting on anything, be it a dedication refund, or anything from a signing please EMAIL ME NOW. preorders@showmastersevents.com There were a LOT of emails around DST and if you got missed I apologize, but email and thats sort whatever the issue is out. 

     

    Jason G  

    Guest Announcement

    in London Film Fair

    Posted · Edited by Showmasters Pre Orders

    The only email I have access to is preorders@showmastersevents.com

     

    If its Star Wars related I can probably reply to 90% of the questions if you email. I don't book EVERY star wars guest so I don't have the answer to everything. 

     

    I've finally managed to sort my forum log in so I will be more frequent here. BUT if anyone has any outstanding issues please email me and I will aim to resolve ASAP

     

    One thing to note, after an event like DST or LFCC I do not touch emails that week as I spend most of the time shipping. Emails started at 8pm on the sunday night whist still at DST asking if items have shipped yet. Over the course of 5 days after LFCC I had 328 emails asking if their items had shipped, sadly other non shipping emails get lost in that mess. 

    Going forward the homepage for pre orders will have a weekly update. www.showmasterssales.com 

     

    Jason G 

    Pre Orders

    in Destination Star Trek

    Posted

    On 11/6/2018 at 10:09 PM, homerj said:

    I'm not on Facebook or Twitter so am a bit stuck there. I'm going to try emailing again .

    Hi, Your email linked to your forum shows nothing my end. can you email me asap please. 

     

    JG 

    Pre Orders

    in Destination Star Trek

    Posted

    All DST orders have shipped. If your UK give it until tomorrow and if not drop me an email. Outside of UK if you could give it to monday and if items have not arrived please email. 

    All orders have shipped via a signed and tracked service. There were a LOT of items. 

     

    OurDek email me today, I'm in front of the computer pretty much all day. Please mention your forum name as the forum names mean nothing when it come to the email addresses I have. 

     

    Jason G 

    Cardiff City FC Bus celebration

    in Film & Comic Con Cardiff 2018

    Posted

    The roads closed off for the Car Free days are the other side of town and don't effect the venue or local carparks, the easiest way to the venue and quickest is to come via the link road via cardiff bay. 

     

    I've read about the bus celebrations but can't see how it can be done on sunday is the bus would travel along the roads closed, again it is no where near the venue. 

     

    Horror Guests and Horror Franchises

    in Guest Suggestions

    Posted

    On 13/02/2018 at 10:01 PM, charliechuck71 said:

    i'm not spamming the same things all over the forum, i have it in " guest suggestions" and in the horror section which is appropriate. and this last post is up to date from Nick castle on twitter, you can't simply just post a request one time and leave it, or nothing will happen! and i understand the more you post won't bring the guest any faster or at all, but i am not doing any harm trying right? ;)

    Please do as queen asks. Trust me when I say I check this page weekly, we are currently working on some horror guests but a lot of things come into play when booking a guest. 

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