The main problem is the event is too big for the venue with too few staff. Out of all the events I have been to the best buy some way is collectormainia at Milton Keynes and that's free entry but the building is perfect, many entrances and exits with things spread around. Yesterday was unpleasant way overcrowded and to not use air con for most the day was ridiculous. Open up more entrances into the building put staff at the end of the lines its hard to know if you are in the right ticket line when your over a 1000m away from the A4 sign on the door. However I must say all the guests I met were very pleasant, I just hope the organizing can be done better than it is at the moment.