Thank you PrincessDrusilla for understanding.
I am one who is frustrated, reason being the perceived added value in a best case scenario having bought 2x Gold tickets for myself and my wife was £180.00 (6x2x£15). This was instantly halved by the "random" allocation meaning we both had the same 6 autos, and then unfortunately brought down to nil because the 6 we have been given were not people that we would have paid to see normally.
However, having said that there is still great value in the Gold tickets and this is not going to dampen the weekend for us at all. As two HUGE star trek fans we see this as a truly "once in a lifetime" event and cannot wait for it to begin. It just means unfortunately the credit card is going to get a bit more of a pasting :-)