1) We have not said at any time that the autos come with a free photo.
2) No one is making anyone buy these photographs.
3) I would like to point out that we have not changed any part of the ticket deals in any way.
1: You didin't say that they wouldnt either!! Given that in order to provide a signature that I have PAID FOR in buying a gold ticket, they would have to sign something....therfore, it is not your responsibility to confirm that the autographs DO come with an photograph, it is your responsibility to confirm AT THE POINT OF SALE THAT THEY DONT!
2: So what exactly am I supposed to get signed? Another picture? an item in my collection i have already purchased? either something i have already paid for, or I have to buy ANOTHER picture from you on the day AFTER your Gold Ticket details stated they INCLUDED a signature....
3: I disagree, you have neglected to properly inform people (AGAIN) that the ticket that is being purchased does not offer what you think...
I am seriously concered about what else I am going to have to pay for going forward or find out that a gold ticket does not give me what i thought. To ease the concern of a lot of Gold members (of which I am raising these comments)
1: that priority queuing is available on all talks, events, signatures, photos, stunt show and any other activities that you will be holding. If not which activities DOES it apply for? (ie the 6 in person autographs)
2: There will be no further purchases needed to get to watch the stunt show that is "Included" within the gold ticket price
3: There will be no further purchases need to get a Bridge Photoshoot Picture (for example that having the picture TAKEN is free but if you want to own it then you have to pay more for it.)
4: That the ticket to the party will not incure further charges to attend the party. (For example) that the DJ is in another room and if i wanna listen to music then i have to pay for it.
The issue here is one of clarity. This is the 3rd thing that has needed to be clarified about the gold tickets and its just not acceptable that you are constanly adding caveats with every piece of information that is released. How are people supposed to budget when they have limited time to purchase the things they want, only to find out later they have to pay more out for something they though was already paid for in their gold ticket.
Edited by TrekGreg, 01 May 2012 - 09:17 PM.