1237 replies to this topic

[Quagmire]

Quote

It's been confirmed by the office on here a couple of times that it's all three days. I'll report the website error, thank you.

Thanks. I tried the search but cant find anything on here today. I'm obviously not doing it right.

[Queen_Sindel]

Quagmire, on May 2 2012, 12:29 PM, said:

Quote

It's been confirmed by the office on here a couple of times that it's all three days. I'll report the website error, thank you.

Thanks. I tried the search but cant find anything on here today. I'm obviously not doing it right.

The search can be a bit temperamental sometimes unfortunately. It never works on my boyfriend's laptop either.

I've made the office aware of the discrepancy, just to make sure that there has not been a change in plans.

[babycatt]

Is there any updates on the prices for the bridge photo? X

[DavidB]

Any additional prices to what's on here haven't been released yet, and we don't have a timeline for that information sorry.

[BeatrixKiddo88]

People of the higher-band tickets have started to get an email through which contains this line (or so I'm told, so if this has been mis-quoted correct me):

'THESE WILL CONTAIN SOME AUTOGRAPHS THAT WILL NOT BE AVAILABLE TO NON-PACKAGE TICKET HOLDERS'


Is this the case? And if so, how many guests do we think will be silver/gold/plat/VIP exclusive?

[mflowers]

I hope that's not true

Not everyone can spend £299 on tickets so surely all should be available to everyone?

[showmasters]

BeatrixKiddo88, on May 2 2012, 06:57 PM, said:

People of the higher-band tickets have started to get an email through which contains this line (or so I'm told, so if this has been mis-quoted correct me):

'THESE WILL CONTAIN SOME AUTOGRAPHS THAT WILL NOT BE AVAILABLE TO NON-PACKAGE TICKET HOLDERS'


Is this the case? And if so, how many guests do we think will be silver/gold/plat/VIP exclusive?

First, this is not true so please do not worry about it.  

Second, if anyone has actually had such an e-mail could they please let me know where it has come from so I can put a stop to the mis-information!

Thanks

Mark  

[BeatrixKiddo88]

Well there you go, crisis averted

[Dillkid2000]

If I buy tickets to get a photo with say, Patrick Stewart and Avery Brooks, will they be at the same time? As what if the lines are so long that by the time I've done one, the other will be finished?

[DavidB]

Dillkid2000, on May 2 2012, 07:54 PM, said:

If I buy tickets to get a photo with say, Patrick Stewart and Avery Brooks, will they be at the same time? As what if the lines are so long that by the time I've done one, the other will be finished?

If there are clashes, you can let a crew member know and they will try to help you get through quicker.

I would be surprised if they clashed the main ones though.

[Dillkid2000]

DavidB, on May 2 2012, 07:59 PM, said:

Dillkid2000, on May 2 2012, 07:54 PM, said:

If I buy tickets to get a photo with say, Patrick Stewart and Avery Brooks, will they be at the same time? As what if the lines are so long that by the time I've done one, the other will be finished?

If there are clashes, you can let a crew member know and they will try to help you get through quicker.

I would be surprised if they clashed the main ones though.

Oh I see, thanks.  

[DavidB]

Dillkid2000, on May 2 2012, 08:03 PM, said:

Oh I see, thanks.  

No worries

If you've got any questions or want to discuss the event etc, send me a message over on FB. I'm sure I've seen you on there

[TrekkieJo]

Mark,

I did receive such an email.  The full text is:

Dear Joanna,

Apologies for the delay in responding, we have had quite a few enquiries to get
through since the website went live!

There was some confusion on the wording on our in person autographs and this has now
been amended to be a lot clearer - in recognition of this we have offered the
opportunity for a refund if it was felt we had mis-sold this for not being clear
enough on the matter.  To confirm, the in person autographs will be assigned by the
organiser - these will contain some autographs that will not be available to
non-package ticket holders as I understand it so hopefully as we get closer to the
event and know which guests these involve you will find it's a good option.

Let me know if you would like to proceed, as we fully appreciate the confusion this
issue has caused and can only apologise for not being clearer at launch.

many thanks,

Jill
Destination Star Trek London


As you can see there is a clear statement that it will 'contain some autographs that will not be available to
non-package ticket holders'.

Thanks for clearing it up though!

Jo  

showmasters, on May 2 2012, 07:44 PM, said:

BeatrixKiddo88, on May 2 2012, 06:57 PM, said:

People of the higher-band tickets have started to get an email through which contains this line (or so I'm told, so if this has been mis-quoted correct me):

'THESE WILL CONTAIN SOME AUTOGRAPHS THAT WILL NOT BE AVAILABLE TO NON-PACKAGE TICKET HOLDERS'


Is this the case? And if so, how many guests do we think will be silver/gold/plat/VIP exclusive?

First, this is not true so please do not worry about it.  

Second, if anyone has actually had such an e-mail could they please let me know where it has come from so I can put a stop to the mis-information!

Thanks

Mark  

A Q about the randomly assigned autographs:

Not a prob really as I have none in my collection so far (!) but me and my husband both have gold tickets.  Is there a way to guarantee we get allocated 6 DIFFERENT autographs?

Thanks!

Jo

[BeatrixKiddo88]

Actually it said 'as I understand it' after So it was very much just someone trying to placate and went with something they may have heard or talked about. That was it.

But it's been cleared up now so it's all cool.

[dothy carson]

Will we able to access free WiFi on the venue ?

[RobLeather]

dothy carson, on May 5 2012, 01:36 PM, said:

Will we able to access free WiFi on the venue ?

The Excel itself doesn't have WiFi coverage as far as I am aware (although they do have a "Business Services" centre like most exhibition centres that have PC's that are connected to the internet). Guess it depends whether or not the organisers want to fork out the not-insubstantial costs for temporary Wifi coverage of such a big space....  

[tubular_trekkie]

Don't know whether this question has already been asked, but:

Once we've got our tickets (or 'passes'?) will we be able to come and go from the event as we wish? Do we get issued with lanyards or wrist bands or something?

I hope this will be the case, as it will make it easier to organise the weekend if we can drop stuff off in our hotel rooms, go for a meal, get changed etc.

Thanks!!

[Queen_Sindel]

tubular_trekkie, on May 7 2012, 12:40 PM, said:

Don't know whether this question has already been asked, but:

Once we've got our tickets (or 'passes'?) will we be able to come and go from the event as we wish? Do we get issued with lanyards or wrist bands or something?

I hope this will be the case, as it will make it easier to organise the weekend if we can drop stuff off in our hotel rooms, go for a meal, get changed etc.

Thanks!!

Yes, you will be able to come and go as you wish. If it's lanyard or wristbands or similar has not been decided, but it will be no problem to leave the convention area for a while.

[tubular_trekkie]

Queen_Sindel, on May 7 2012, 10:46 AM, said:

tubular_trekkie, on May 7 2012, 12:40 PM, said:

Don't know whether this question has already been asked, but:

Once we've got our tickets (or 'passes'?) will we be able to come and go from the event as we wish? Do we get issued with lanyards or wrist bands or something?

I hope this will be the case, as it will make it easier to organise the weekend if we can drop stuff off in our hotel rooms, go for a meal, get changed etc.

Thanks!!

Yes, you will be able to come and go as you wish. If it's lanyard or wristbands or similar has not been decided, but it will be no problem to leave the convention area for a while.

Thanks, that's great!

[Dillkid2000]

Is there any (normal) restaurants in or around the Excel Center that do Burgers, Chips, etc?