47 replies to this topic

[jcAngel]

Sadly that is a familiar story!  I had the same problem last year, although this year I managed to get it sorted relatively painlessly.  This time around I sorted everything via email using this address

reservations.northampton@rezidorparkinn.com

That worked for me. I asked for a confirmation email as well and got one pretty quickly.  I found that when I did it by phone I never got the promised email even though every time I phoned to check they assured me they had sent it...
Good luck!

[naurarwen_fangorn]

Oh thanks for that I will send them an email later today. Just I just send them my name and confirmation number and ask for my confirmation email??

[jcAngel]

Yes I would do that, it worked for me :)

[naurarwen_fangorn]

jcAngel, on 22 May 2012 - 09:19 AM, said:

Yes I would do that, it worked for me :)

Coolies thank you

[naurarwen_fangorn]

I finally got my confirmation email and they have finally taken the deposit for my room. Good god it took them long enough

[jcAngel]

Wow they were slow! Glad you have it all sorted now though :)

[naurarwen_fangorn]

Yeah lucky I have two accounts with my bank and put my deposit for the hotel to one side in my con account one. If I hadn't I so would have spent it by now lol.

[bezzo]

Does anybody know how much they charge for their Wifi rates?