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Gold Pass details


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#1 reddragon

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Posted 29 May 2011 - 09:10 PM

Very glad I had a Gold Pass but I couldn't find the Gold Pass room on Saturday.

When I found it on Sunday, the room was labelled but it was locked. Can I suggest that the room be open so that we can actually use it.

#2 Queen_Sindel

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Posted 29 May 2011 - 09:12 PM

Have you let the Organisers Booth about it? They always got a master list for phone numbers for the venue. I am not sure who has the key (probably someone from the stadium), but I am sure they would have been happy to find that out for you.

That was probably a mistake when someone thought the door was supposed to be locked when it shouldn't have been locked.
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#3 reddragon

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Posted 29 May 2011 - 09:15 PM

I'm back home now but you might like to let them know for tomorrow.

#4 Queen_Sindel

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Posted 29 May 2011 - 09:18 PM

I will of course try to. But next time you see something like that let someone know at the venue if you can. You probably would have liked to use the room today as well. :(
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#5 reddragon

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Posted 29 May 2011 - 09:21 PM

Your probably right. Had a great weekend anyway.

#6 reddragon

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Posted 31 May 2011 - 11:23 AM

Did anyone get to use it on the Monday?

Edited by reddragon, 31 May 2011 - 11:23 AM.


#7 reddragon

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Posted 31 May 2011 - 04:51 PM

View PostQueen_Sindel, on May 29 2011, 10:18 PM, said:

I will of course try to. But next time you see something like that let someone know at the venue if you can. You probably would have liked to use the room today as well.  :jason:


Did you manage to get hold of them?

#8 Queen_Sindel

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Posted 31 May 2011 - 05:02 PM

I've sent a message. But honestly speaking, if someone says something on the day at the venue this has way more effect than a message being sent the next day informing them about something that couldn't be rectified any longer.

I am sure if someone else had problems and mentioned it on the day it was dealt with immediately.
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#9 reddragon

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Posted 31 May 2011 - 05:42 PM

Not sure. Attendees and crew were all very busy on the wekend so maybe no one needed to use it.

#10 DavidB

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Posted 31 May 2011 - 06:08 PM

The Organisers Booth is there so people can go up and query things if they need to. These things really should be raised by the person with the issue directly to a staff member at the event itself.

We can only contact Showmasters in the same way as you can - phone, email etc. It's not any easier for us.
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#11 Not_Pennys_Ship

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Posted 31 May 2011 - 06:37 PM

Room didn't look like it was lockable?

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#12 reddragon

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Posted 31 May 2011 - 06:46 PM

View PostNot_Pennys_Ship, on May 31 2011, 07:37 PM, said:

Room didn't look like it was lockable?

http://www.flickr.co...rio/5782209237/


That was the door to the corridor which was open. The door inside was locked

#13 reddragon

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Posted 14 June 2011 - 09:13 PM

Did anyone actually use the room?




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