I did see the bit "with guests" but just wondered if typed as such in error but am sure you are right David.
I am also sure that Gold holders will possibly see it as a right , as in the past for them to have it included so think that needs to be thought about too, and as I also said ,poor Mark, he must be wondering why he bothered.
I do not think for one minute Mark intended to cause such a bad feeling.
I am sure the cost to ME to run events in con hotels also depends on filling the rooms at an agreed rate and any shortfall is picked up by ME.
I am sure it was seen as a way to boost sales and sell out the hotel and maybe made in haste without thinking of this backlash.
It is just a shame it is seen this way but do understand frustrations.