touchthesky Posted February 6, 2010 Share Posted February 6, 2010 I just ordered two tickets one for me and one for my friend, and i noticed AFTER the order went through i was meant to put the name of both of us in but i didnt. How do i rectify this? Link to comment Share on other sites More sharing options...
Touchstone Posted February 6, 2010 Share Posted February 6, 2010 I just ordered two tickets one for me and one for my friend, and i noticed AFTER the order went through i was meant to put the name of both of us in but i didnt. How do i rectify this? Don't worry, SM will probably send you an e-mail asap asking for the ticket holder names I made the same mistake for the first ET con and they politely sent me an e-mail about it. So yeah, don't worry. Link to comment Share on other sites More sharing options...
touchthesky Posted February 6, 2010 Author Share Posted February 6, 2010 Ok thanks Oh jeeesus christ I am COMING TO ETERNAL TWILIGHT 4 Link to comment Share on other sites More sharing options...
Dellefyne Posted February 6, 2010 Share Posted February 6, 2010 (edited) =D Make time go faster! =) Edited February 6, 2010 by Dellefyne Link to comment Share on other sites More sharing options...
StaciesEclipse Posted February 6, 2010 Share Posted February 6, 2010 i think you need to contact Jola on info@collectormania.com and put your order number on there and the names of all the ticket holders Link to comment Share on other sites More sharing options...
touchthesky Posted February 6, 2010 Author Share Posted February 6, 2010 ^doing that just now :) @dell..I know! Its 37 weeks away! (just had to figure that out for my work holidays haha) Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 6, 2010 Share Posted February 6, 2010 i think you need to contact Jola on info@collectormania.com and put your order number on there and the names of all the ticket holders *nods* You'd probably get an e-mail anyway when the order is processed, but if you e-mail yourself that saves a bit of time. Link to comment Share on other sites More sharing options...
touchthesky Posted February 8, 2010 Author Share Posted February 8, 2010 (edited) I emailed them but theyre obviously busy :) Im wondering when the money will come oota the bank? how long does it normally take? because im currrently in the process of changing bank accounts :/. it'll take another week or two but i dunno what im gonna do... Edited February 8, 2010 by touchthesky Link to comment Share on other sites More sharing options...
Moderators DavidB Posted February 8, 2010 Moderators Share Posted February 8, 2010 There's no real set time for processing. Depends how busy they are. If there's a problem they'll get in touch anyway. You won't lose your ticket. Link to comment Share on other sites More sharing options...
touchthesky Posted February 8, 2010 Author Share Posted February 8, 2010 ^phew. So this means that if the account HAS been transfered by the time the money is ready to be taken out I can email SM with my new details and not fear the show being sold out lol? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 9, 2010 Share Posted February 9, 2010 ^phew. So this means that if the account HAS been transfered by the time the money is ready to be taken out I can email SM with my new details and not fear the show being sold out lol? Normally SM will e-mail you if there's any problem. My bank cancelled my credit card some months ago without warning right after I had placed an order with SM. I got an e-mail asking me to call because of card problems then. But if you have your new details settled before the money is taken I am sure they'll appreciate if you e-mail them the new info with your order number. Link to comment Share on other sites More sharing options...
touchthesky Posted February 9, 2010 Author Share Posted February 9, 2010 No problem at all thankyou very much! :) I can de-stress now lol. Link to comment Share on other sites More sharing options...
touchthesky Posted February 9, 2010 Author Share Posted February 9, 2010 My order has been processed THANKYOU JOLA i..officially..have...tickets Link to comment Share on other sites More sharing options...
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