Avengers7 Posted January 27, 2010 Share Posted January 27, 2010 Just wondering how to contact Showmasters - have tried emailing 3 times on the email address and have had no reply. Link to comment Share on other sites More sharing options...
Moderators DavidB Posted January 27, 2010 Moderators Share Posted January 27, 2010 info@showmastersonline.com is the main address as you know. What is it in regards to? It's possible they're not getting your emails. You can always give them a call to make sure. Link to comment Share on other sites More sharing options...
Avengers7 Posted January 28, 2010 Author Share Posted January 28, 2010 Have tried. Thanks anyway. Link to comment Share on other sites More sharing options...
Avengers7 Posted February 1, 2010 Author Share Posted February 1, 2010 Have tried numerous times over the last 2 months to email to no avail.... My query concerns my visit to Collectormania London and David Soul. I was wondering whether I could have a replacement or refund on my David Soul autos as he signed them in biro and the biro has left an indentation on the back of both. It was pointless speaking to him or his helper at the time as they both seemed to be in such a foul mood. Any suggestions? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted February 1, 2010 Moderators Share Posted February 1, 2010 As Chevron has finished now, I don't see why there shouldn't be someone in the office during this week. Link to comment Share on other sites More sharing options...
timelord81r Posted February 7, 2010 Share Posted February 7, 2010 I sent one form my aol last year about the flyers without reply, just sent one from my work addy yesterday reg the same and a chevron question, hopefully it got through Link to comment Share on other sites More sharing options...
Moderators DavidB Posted February 7, 2010 Moderators Share Posted February 7, 2010 Was it a question that we can't answer on here? Link to comment Share on other sites More sharing options...
timelord81r Posted February 7, 2010 Share Posted February 7, 2010 flyers was just offering, I work with earls court so putting out some of the flyers should not be a problem as LFCC and CML are held with us. the chevron question was just asking if its possible to reserve a silver ticket (which i know is unlikely) as im skint and cant afford it till the summer. I could leave my credit card as a guarantee but i only emailed this yesterday so lol, Link to comment Share on other sites More sharing options...
Myself205 Posted February 7, 2010 Share Posted February 7, 2010 I had reply to their post asking help from French people, never got a reply. Link to comment Share on other sites More sharing options...
Moderators DavidB Posted February 7, 2010 Moderators Share Posted February 7, 2010 flyers was just offering, I work with earls court so putting out some of the flyers should not be a problem as LFCC and CML are held with us. the chevron question was just asking if its possible to reserve a silver ticket (which i know is unlikely) as im skint and cant afford it till the summer. I could leave my credit card as a guarantee but i only emailed this yesterday so lol, There's no reserving whatsoever, so they will not let you. Link to comment Share on other sites More sharing options...
timelord81r Posted February 7, 2010 Share Posted February 7, 2010 flyers was just offering, I work with earls court so putting out some of the flyers should not be a problem as LFCC and CML are held with us. the chevron question was just asking if its possible to reserve a silver ticket (which i know is unlikely) as im skint and cant afford it till the summer. I could leave my credit card as a guarantee but i only emailed this yesterday so lol, There's no reserving whatsoever, so they will not let you. ok are updates for the specific cons put up reg tickets so ill know if silver is low? Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 8, 2010 Share Posted February 8, 2010 ok are updates for the specific cons put up reg tickets so ill know if silver is low? Usually yes, there will be a warning once tickets get low. Link to comment Share on other sites More sharing options...
timelord81r Posted February 8, 2010 Share Posted February 8, 2010 ok are updates for the specific cons put up reg tickets so ill know if silver is low? Usually yes, there will be a warning once tickets get low. thanks Link to comment Share on other sites More sharing options...
Showmasters Admin showmasters Posted February 12, 2010 Showmasters Admin Share Posted February 12, 2010 we are working very hard in the office at this time and sometimes we do not get back to some of you we do want to reply to you all but as Toni Hart says its we can not respond to you all , if you feel you do need an answer then please do ring the office , thats what it is there for to help you with anything you need from us , we do get a lot of emails a day around 500 a day and when a big show is coming up it gos up to 750 to 1000 emails , so you can see things do get missed , also people on here say they emailed and they say it under there forum name ? well if we looked for that name we would not find anything and with the large amount of emails its really hard to troll though them all . so we do care , we are here to help and we want to help but please if you do not get a response do re email or just give us a ring in offices hours on 01908671138 one last thing as to the call for french fans to help us we have all your emails and we will get back to you , and we thank you for emailing and we have kept all the emails and look forward to talking more to you all hope that this helps us all jason Link to comment Share on other sites More sharing options...
dufresne Posted February 12, 2010 Share Posted February 12, 2010 but as Toni Hart says "said" !! RIP Tony Hart Link to comment Share on other sites More sharing options...
Avengers7 Posted December 5, 2011 Author Share Posted December 5, 2011 How long do you normally have to wait for a reply? Link to comment Share on other sites More sharing options...
Moderators DavidB Posted December 5, 2011 Moderators Share Posted December 5, 2011 There's no set time. Depends on lots of things. What is your query? Link to comment Share on other sites More sharing options...
Avengers7 Posted December 7, 2011 Author Share Posted December 7, 2011 There's no set time. Depends on lots of things. What is your query? I was told to email them regarding cast shots for Gold Pass holders as I had to leave early so need to know how to get them. Link to comment Share on other sites More sharing options...
adriangill Posted December 7, 2011 Share Posted December 7, 2011 I was told to email them regarding cast shots for Gold Pass holders as I had to leave early so need to know how to get them.You will need to e-mail your details, and if possible include attach photo shoot from the same day to make it easier to spot your cast photo. Link to comment Share on other sites More sharing options...
Avengers7 Posted December 7, 2011 Author Share Posted December 7, 2011 I was told to email them regarding cast shots for Gold Pass holders as I had to leave early so need to know how to get them.You will need to e-mail your details, and if possible include attach photo shoot from the same day to make it easier to spot your cast photo. I think you misunderstood - I'm not in the photo - its the one you get being a gold pass holder with just the guests in it. Link to comment Share on other sites More sharing options...
adriangill Posted December 7, 2011 Share Posted December 7, 2011 I think you misunderstood - I'm not in the photo - its the one you get being a gold pass holder with just the guests in it.Correct. I misread your reply. Apologies Similar answer, e-mail your request and details (name, address, ticket number) to info@showmastersonline.com There is no need to attach a photo of yourself though Link to comment Share on other sites More sharing options...
Avengers7 Posted December 9, 2011 Author Share Posted December 9, 2011 I think you misunderstood - I'm not in the photo - its the one you get being a gold pass holder with just the guests in it.Correct. I misread your reply. Apologies Similar answer, e-mail your request and details (name, address, ticket number) to info@showmastersonline.com There is no need to attach a photo of yourself though I've sent four emails since the event with no reply. Link to comment Share on other sites More sharing options...
Yvie Posted December 10, 2011 Share Posted December 10, 2011 I think you misunderstood - I'm not in the photo - its the one you get being a gold pass holder with just the guests in it.Correct. I misread your reply. Apologies Similar answer, e-mail your request and details (name, address, ticket number) to info@showmastersonline.com There is no need to attach a photo of yourself though I've sent four emails since the event with no reply. Firstly, you won't be getting a reply because most of the office are on holiday. Secondly, try emailing info@collectormania.com because that's the email Julie uses and she's the one that sends out photos Link to comment Share on other sites More sharing options...
Avengers7 Posted December 10, 2011 Author Share Posted December 10, 2011 I think you misunderstood - I'm not in the photo - its the one you get being a gold pass holder with just the guests in it.Correct. I misread your reply. Apologies Similar answer, e-mail your request and details (name, address, ticket number) to info@showmastersonline.com There is no need to attach a photo of yourself though I've sent four emails since the event with no reply. Firstly, you won't be getting a reply because most of the office are on holiday. Secondly, try emailing info@collectormania.com because that's the email Julie uses and she's the one that sends out photos Yes thats the email address I have been using. Link to comment Share on other sites More sharing options...
Avengers7 Posted December 12, 2011 Author Share Posted December 12, 2011 I think you misunderstood - I'm not in the photo - its the one you get being a gold pass holder with just the guests in it.Correct. I misread your reply. Apologies Similar answer, e-mail your request and details (name, address, ticket number) to info@showmastersonline.com There is no need to attach a photo of yourself though I've sent four emails since the event with no reply. Firstly, you won't be getting a reply because most of the office are on holiday. Secondly, try emailing info@collectormania.com because that's the email Julie uses and she's the one that sends out photos Yes thats the email address I have been using. It would really help if someone could reply to my many emails. Link to comment Share on other sites More sharing options...
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