4 replies to this topic

[joanne]

Having previously posted on this forum because I couldn't make it to the show, I tried to request some one to get an autograph for me on a small personal item.

MSPG was sugested and I contacted them dispite having problems in the past. They came back to me and all was good. I sent my item in plenty of time before the show and I asked for confirmation that it had been recieved, which I never got.

It has now been over a week since the show and MSPG have still not been in touch. I have sent numerous emails and phoned constantly without any answer.

I am disapointed. I expected more to be honest.

This particular request was a surprise for my other half and it upsets me that I haven't recieved any information yet.

I always really enjoy the shows but on this occasion, though desperate to go, I couldn't make it and felt that recieving this would have been as great as being there, but it never could be  


I wonder if anyone has had any similar problems with MSPG pre-orders for this show, or if anyone has recieved their pre-order yet, or if any one knows how I can get in touch.

Thanks in advance

Joanne

[Autograph Fanatic]

I'm sorry to hear that you were dissapointed.

I do know that the occupier was ill for a while but has since been on the mend.

I have dealt with him before and found it to be a pleasant experience, but his communication/response time is very very poor indeed.

[Barni]

sorry to hear this Joanne. If I had noticed your plea earlier I'd have offered to get the signatures for you. I'll be there in December if you need anything.

[Capt.J.Archer]

Hello everyone,

I know that Mick has been really ill lately and has been in and out of hospital.  I am sure your item has been signed and he will get in contact with you as soon as he is able.  If not, I am sure he has a really good explination as to why not.  Please be patient with him as he needs our support at the moment and I am sure everything will come good in the end!

[DavidB]

As this was over a year ago, I'd hope things were sorted by now.