59 replies to this topic

[DavidB]

I didn't like the one sat with Malcolm McDowell on Saturday either.

[rain]

DavidB, on Nov 21 2007, 10:15 PM, said:

I didn't like the one sat with Malcolm McDowell on Saturday either.

OMG What is this, pick on Kayla day?

[DavidB]

Nah, course it's not.

You're not as bad as that one that sat with Hayden at LFACC

[rain]

I'm never talking to you again

[roxy]

  

[Flibble]

All the staff that I met last weekend, were helpful and polite.

[DavidB]

roxy, on Nov 25 2007, 04:12 AM, said:

  

Oh you just come in and laugh do you? pffft.

[rich5wolves]

Grazer, on Nov 19 2007, 06:48 PM, said:

marginbuu, on Nov 19 2007, 04:36 PM, said:

I found some of the staff very bad mannered. I have been to expos around the country and have found them all functional and polite. I have MS and I have no outward disabilities I can walk etc. but some time I find it hard to speak.
James Marster's  Had a P***k with a cockney accent on sunday.
I do not have a sign saying "I AM DISABLED" but that is not the point.
Teach your staff "Customer Services" it is your buisness best interests.
I live 2 miles away from Manchester Central. I feel I would rather travel to other places in the country for their expos Than feel humiliated by your staff

I was in the ailse next to James Marsters assisting with the Malcom MacDowell queue. There were 3 showmasters crew assisting with James. 1 at the start of the queue (he is South African - I think he is, he's definitly not cockney)  1 was assisting with getting photos to James guest assistant (who was not showmasters staff) and he's american. The other was lady helping taking cash, sat behind a desk about half way up the queue (no idea where she's from). All showmasters crew were wearing bright orange or red T shirts so they weren't going to be missed or mistaken. Plus they had badges with their names on. Anyone else helping with the James Marsters signing were not Showmasters crew but were with a 3rd party company (James's agents I believe)

As has been stated already, if you had a bad experience with the crew then it would been better if you raised it at the time. You can email Showmasters but specifics will be needed.

Thats rubbish. If someone feels humiliated then the last thing he is going to do is raise it at the time. THINK before you speak.

reddragon, on Nov 20 2007, 11:32 PM, said:

Did anyone else have an autograph of Malcolm McDowell where he had signed over the face on the picture? My brother asked a member of the crew if he could change this and was politely told only if you spend another £20. This was fair but the same crew member then went over to his mates and started calling my brother rotten. (I was in the queue for James at the time and heard them) - Moral of the story - be careful because you never know who is listening.

this is fair???? No its not really in my opinion. Its actually really unfair they wouldnt do that for you and take the old one off you.

Edited by rich5wolves, 25 November 2007 - 12:26 PM.

[Grazer]

rich5wolves, on Nov 25 2007, 12:22 PM, said:

Grazer, on Nov 19 2007, 06:48 PM, said:

marginbuu, on Nov 19 2007, 04:36 PM, said:

I found some of the staff very bad mannered. I have been to expos around the country and have found them all functional and polite. I have MS and I have no outward disabilities I can walk etc. but some time I find it hard to speak.
James Marster's  Had a P***k with a cockney accent on sunday.
I do not have a sign saying "I AM DISABLED" but that is not the point.
Teach your staff "Customer Services" it is your buisness best interests.
I live 2 miles away from Manchester Central. I feel I would rather travel to other places in the country for their expos Than feel humiliated by your staff

I was in the ailse next to James Marsters assisting with the Malcom MacDowell queue. There were 3 showmasters crew assisting with James. 1 at the start of the queue (he is South African - I think he is, he's definitly not cockney)  1 was assisting with getting photos to James guest assistant (who was not showmasters staff) and he's american. The other was lady helping taking cash, sat behind a desk about half way up the queue (no idea where she's from). All showmasters crew were wearing bright orange or red T shirts so they weren't going to be missed or mistaken. Plus they had badges with their names on. Anyone else helping with the James Marsters signing were not Showmasters crew but were with a 3rd party company (James's agents I believe)

As has been stated already, if you had a bad experience with the crew then it would been better if you raised it at the time. You can email Showmasters but specifics will be needed.

Thats rubbish. If someone feels humiliated then the last thing he is going to do is raise it at the time. THINK before you speak.

Yeah ok...I feel suitable admonished.  Well not really. Fact is if they're not going to raise it at the time, raising it on a forum after the event without actually being able to provide names or any specifics is not going to help or solve this particular issue now is it?

The only thing its going to achieve is for people to debate it nigh on endlessly (which seems to be happening) and now we're getting the point where we're going round in circles.

Edited by Grazer, 25 November 2007 - 01:26 PM.

[DavidB]

Yup, if I feel hard done by in some place .. like a shop or whatever, I'll likely ask to go and speak to whoever is in charge straight away if I've got the time.

If I've not, I'll do the whole letter thing after, but I find face-to-face immediate action works best.

[surfy_sah]

I'm going to add my 2pence worth   so all of you watch out     nah only kidding
but I will say, before I begin, that this post isn't aimed at anyone specific and is not meant to offend or insult or specifically disagree with specific people or otherwise set out to be mean or anything simular  

I'm a member of the crew, yey!    and where I was not any where near James's Q on the Sunday, I felt it fair to point that out. I am also a big fan of these events and where as I do collect some signetures (main cast members mostly), this is mainly to meet and chat with the guest and hopefully get a photo (the signeture is the bonus bit in my view!), there are alot of guests I'd like to meet but don't want autos from ie guest stars from my fave shows/ non-main cast people.

alot of people tend to go and meet guests in groups, ie most of friends like Stargate so go up together to meet the actors and chat and get piccies and as SG fans, get autos. so my advice on meeting guests and NOT wanting an auto is that you need to find a friend that IS wanting an autograph and go up with them or a friend who can't make it to the show who wants their autograph and go up FOR them    this way everyone is happy, providing everyone has a VQ ticket  

going up to chat with guests and asking for pictures is ok, providing there is an open Q and the guest doesn't mind!



It is awful that some one was so rude but as DavidB has said, generally, the best bet would be to speak to a Pitboss (RED Ts) or go to the Organiser's Booth on the day. To be honest though, in this situation, I'm sure they would have said that a VQ ticket is needed to see James and they are unlikely to let non-paying customers in the Q, unless James' line became open. As other people have said, not everyone wants the autograph, but, like me, they get it as a way of meeting and chatting to the guest!!

just a question, nothing more, why not pay for James' auto marginbuu? only you mentioned having previously gotten one from Connor Trinneer. I don't want to make a blanket statement here, but alot of the guests have publicity photos for signing as well as photos from their best known roles, in James' case BtVS and possibly Smalleville (I didn't meet him so I don't know specifically but you get my drift hopefully!!!)

surfy sah xx

[reddragon]

surfy_sah, on Nov 28 2007, 03:50 PM, said:

I'm going to add my 2pence worth :firedevil:  so all of you watch out     nah only kidding
but I will say, before I begin, that this post isn't aimed at anyone specific and is not meant to offend or insult or specifically disagree with specific people or otherwise set out to be mean or anything simular  

I'm a member of the crew, yey!    and where I was not any where near James's Q on the Sunday, I felt it fair to point that out. I am also a big fan of these events and where as I do collect some signetures (main cast members mostly), this is mainly to meet and chat with the guest and hopefully get a photo (the signeture is the bonus bit in my view!), there are alot of guests I'd like to meet but don't want autos from ie guest stars from my fave shows/ non-main cast people.

alot of people tend to go and meet guests in groups, ie most of friends like Stargate so go up together to meet the actors and chat and get piccies and as SG fans, get autos. so my advice on meeting guests and NOT wanting an auto is that you need to find a friend that IS wanting an autograph and go up with them or a friend who can't make it to the show who wants their autograph and go up FOR them    this way everyone is happy, providing everyone has a VQ ticket  

going up to chat with guests and asking for pictures is ok, providing there is an open Q and the guest doesn't mind!



It is awful that some one was so rude but as DavidB has said, generally, the best bet would be to speak to a Pitboss (RED Ts) or go to the Organiser's Booth on the day. To be honest though, in this situation, I'm sure they would have said that a VQ ticket is needed to see James and they are unlikely to let non-paying customers in the Q, unless James' line became open. As other people have said, not everyone wants the autograph, but, like me, they get it as a way of meeting and chatting to the guest!!

just a question, nothing more, why not pay for James' auto marginbuu? only you mentioned having previously gotten one from Connor Trinneer. I don't want to make a blanket statement here, but alot of the guests have publicity photos for signing as well as photos from their best known roles, in James' case BtVS and possibly Smalleville (I didn't meet him so I don't know specifically but you get my drift hopefully!!!)

surfy sah xx

Did the Pit bosses have different coloured t-shirts as I'm sure my brother spoke to one on the day.

[DavidB]

Yes, they have red t-shirts.

[surfy_sah]

ja, the crew were in ORANGE and the Pitbosses were in RED

I did write that! in the last but one paragraph!! "...the best bet would be to speak to a Pitboss (RED Ts)"

surfy sah xx

[reddragon]

Sorry. Mind wandered for a bit then - I did read your entry honest. Its been a long day in work. My brother spoke to someone in an orange t-shirt who told him he couldn't get another auto off Malcolm Mc Dowell (see thread on first page)

[Queen_Sindel]

As it has been said before, if something similar happens again, speak to a pit boss. Especially if the crew member was rude to you in this way.

I've had similar problems with signatures before - at LFACC Jack Coleman's pen was running out and so the last signature I got looked like crap. The first crew person I saw happened to be Jason from SM himself. I showed him the picture and he got me another one without a problem.

Same thing when Jorge Garcia smeared the signature on my photo when he was at LFACC: got it exchanged by a pit boss without a problem.

But these were "damages", so I am not sure what would have happened in your case. Did you get the same photo signed that has been scanned in this thread? To be fair - looking at Malcolm's signature it would be very hard for him to sign the photo without going through his face. There's not exactly much space left. Still the crew member shouldn't have reacted like that.

Edited by Queen_Sindel, 29 November 2007 - 06:40 AM.

[reddragon]

Queen_Sindel, on Nov 29 2007, 06:39 AM, said:

As it has been said before, if something similar happens again, speak to a pit boss. Especially if the crew member was rude to you in this way.

I've had similar problems with signatures before - at LFACC Jack Coleman's pen was running out and so the last signature I got looked like crap. The first crew person I saw happened to be Jason from SM himself. I showed him the picture and he got me another one without a problem.

Same thing when Jorge Garcia smeared the signature on my photo when he was at LFACC: got it exchanged by a pit boss without a problem.

But these were "damages", so I am not sure what would have happened in your case. Did you get the same photo signed that has been scanned in this thread? To be fair - looking at Malcolm's signature it would be very hard for him to sign the photo without going through his face. There's not exactly much space left. Still the crew member shouldn't have reacted like that.

The autograph did look a bit like the one that has been scanned on the thread but with the signiture written right across the face. I will let my bro now that in future he will need to speak to a pit boss - although hopefully he won't need to. Thanks for the information.

[Dum dumdum Dum]

Quote

going up to chat with guests and asking for pictures is ok, providing there is an open Q and the guest doesn't mind!

I would just like to mention here that while this is ok and does on occasion happen it is not a given and should not be considered "the norm". It all comes down to the guest and their agent. I say this because there have been guests who will NOT happily have photos taken if you aren't buying an autograph for whatever reason and it is their right to do so.

The best thing to do would be to ask whoever is on the queue if it is OK as they will be able to check with the GA and/or agent and might very well know in advance what the guests wants. This will save the guest being put on the spot and feeling obligated to say yes and also will avoid any upset should the guest say no. :-p

Edited by Dum dumdum Dum, 30 November 2007 - 12:52 PM.

[marginbuu]

I thank all the replies to this topic ( my daughter is typing my words) sometimes the powers that be fail to spot the odd person that could benefit from just a hello from a celebrity.
I am now totally blind and in a wheel chair. I doubt that I will attend such an event in manchester again. considering I live in salford.
I have attended events in london,Birmingham,Glasgow,and at all of these events I got to meet and hear and touch several celebs. including James who was distressed to here of my manchester experience.
I can only thank my children and freinds who gave me transport to these events.
Perhaps there is a lesson to be learned.
The disabled don't always mean to push in but time is short.
I doubt next year I will be alive.

Edited by Queen_Sindel, 07 October 2008 - 07:48 PM.

[lovbug]

At manchester, noah should have signed under his picture, like i told the member of staff and like she was going to tell noah, but noah not spotting he was on the picture started to sign else where. This was no ones fault, just one of those things, he wrote a N and a bit more, before the staff stopped him, she then asked me which i would prefer, for him to carry on, or to write it in the correct place. I was abit taken aback, and truely DID NEED it on his picture, as that was the whole point of getting him to sign that item. So opted for that, but kinda wished he had finished his other signature too, as as u can imagine it looked a bit odd.