256 replies to this topic

[Jola]

DavidB, on Sep 28 2007, 09:43 AM, said:

I want a private Roxy showing!

Well I want my Jack Coleman photo..... it's STILL not arrived    

[DavidB]

that sucks!

The post round here has been rubbish lately, I'm still waiting on stuff I should've had over a week ago

[Jola]

Tell me about it - I sent a birthday card and pressie by first class recorded delivery last Wednesday and the person only got it today!!

[roxy]

DavidB, on Sep 28 2007, 09:43 AM, said:

I want a private Roxy showing!

Pictures DB, pictures!      Err....    

Funny dude  

[leanne_marie2007]

leanne_marie2007, on Sep 24 2007, 05:53 PM, said:

Queen_Sindel, on Sep 24 2007, 04:25 PM, said:

leanne_marie2007, on Sep 24 2007, 03:23 PM, said:

Hi There, I'm new to this board so please bear with me.  I've still not received my Milo & Adrian photo.  I know some other people haven't got theirs either, so do understand.  But what has concerned me is that it seems like the photo's were sent out in the order that they were listed in the forum.  If this is the case then people's pictures that were below mine have got theirs, so I'm panicking a bit about the whereabouts of mine. Sorry if this sounds double dutch & any help would be greatly appreciated.  Thanks  

If you want to make sure everything is okay just e-mail Showmasters with your details again.
E-Mails unfortunately do get lost sometimes.

Thanks so much for replying.  I'll try emailing them again!!!

I've still haven't got my photo, so am presuming it is lost in the mail somewhere.  I got an email early last week to say, that I could either have the jpeg of my picture or have a reprint of it sent.  I emailed back and said would it be at all possible to have both as I paid for a photo & would like to receive a photo & in case the worst happened and it got lost again at least I'd have something I could try & print off (My printers not working properly though)  But I haven't heard anything since.
It is a bit gutting when you have paid £30 for something & am still waiting to get it well over a month later, but thought that you were going to get it on the day.
I know that the strikes are out of their control, but it would be great to be kept informed of whats happening.
I'm just hoping I'll hear something soon..... Rant Over!

[Kinggodzillak]

Ditto all that for me too...

[DavidB]

Just so you know Showmasters are away at a show this weekend so it's unlikely you'll get a response for a few days at least. It is possible, but I'd assume no-one would be able to deal with your situations immediately if they're not at the office 'til after the show.

[Kinggodzillak]

Yes, but it's been over a month since the show now. With more shows looming I'm worried that this might get lost in the shuffle...

*hurries away to send another email*

[Queen_Sindel]

If you keep sending e-mails that means more e-mails to go through and less time to take care of the photos.

Don't forget that there's still the backlog of the mail strike that Royal Mail needs to clear.

[Kinggodzillak]

I see your point, but I doubt the postal strike had anything to do with it - most of them were sent out over a month ago. And with no replies to emails that have been sent, and more shows on the way, so more photos to be dealt with...it's just worrying that this hasn't been sorted yet...

[leanne_marie2007]

Kinggodzillak, on Oct 17 2007, 06:37 PM, said:

I see your point, but I doubt the postal strike had anything to do with it - most of them were sent out over a month ago. And with no replies to emails that have been sent, and more shows on the way, so more photos to be dealt with...it's just worrying that this hasn't been sorted yet...

I agree.  My post is pretty much back to normal.  What I don't get, is why I've not had an email from them in about 2 weeks.  You can't help but think that we might get over looked.

[Kinggodzillak]

Still no photo, and no reply to any emails sent at all...

And yes, I know they've got a show coming up, and they've just had another one, and all that, but this was two months ago and it's still not sorted...

Incidentally, did anybody's photo come with 'a mount to keep it safe and nice'?

[leanne_marie2007]

leanne_marie2007, on Oct 17 2007, 07:00 PM, said:

Kinggodzillak, on Oct 17 2007, 06:37 PM, said:

I see your point, but I doubt the postal strike had anything to do with it - most of them were sent out over a month ago. And with no replies to emails that have been sent, and more shows on the way, so more photos to be dealt with...it's just worrying that this hasn't been sorted yet...

I agree.  My post is pretty much back to normal.  What I don't get, is why I've not had an email from them in about 2 weeks.  You can't help but think that we might get over looked.

I'm still waiting for my photo.  I keep trying to contact them, but they won't answer my emails.  I thought we were going to be their priority after the Manchester event.  I do think over 3 months is too long to wait, to get something I should of got on the day!  I would really appreciate someone from showmasters getting in contact with me!!!

[Kinggodzillak]

It's terrible, isn't it? I know I've got no right to complain any more cos I've now got my photos...but I'm going to anyway. You've got no idea whether or not they've even received your emails, and all you want is some little tiny acknowledgement...I mean, does it really take that long to type the words 'we're looking into it', or 'message received', or even an 'ok' just to let you know they've got them?

[leanne_marie2007]

leanne_marie2007, on Dec 19 2007, 12:49 PM, said:

leanne_marie2007, on Oct 17 2007, 07:00 PM, said:

Kinggodzillak, on Oct 17 2007, 06:37 PM, said:

I see your point, but I doubt the postal strike had anything to do with it - most of them were sent out over a month ago. And with no replies to emails that have been sent, and more shows on the way, so more photos to be dealt with...it's just worrying that this hasn't been sorted yet...

I agree.  My post is pretty much back to normal.  What I don't get, is why I've not had an email from them in about 2 weeks.  You can't help but think that we might get over looked.

I'm still waiting for my photo.  I keep trying to contact them, but they won't answer my emails.  I thought we were going to be their priority after the Manchester event.  I do think over 3 months is too long to wait, to get something I should of got on the day!  I would really appreciate someone from showmasters getting in contact with me!!!

I got an email yesterday, to say that someone else is now dealing with the missing photo's, but I've not heard from this person directly yet.  I imagine that I won't get anything till the new year now.  Hopefully something will be sorted soon, though!

[leanne_marie2007]

leanne_marie2007, on Dec 22 2007, 04:00 PM, said:

leanne_marie2007, on Dec 19 2007, 12:49 PM, said:

leanne_marie2007, on Oct 17 2007, 07:00 PM, said:

Kinggodzillak, on Oct 17 2007, 06:37 PM, said:

I see your point, but I doubt the postal strike had anything to do with it - most of them were sent out over a month ago. And with no replies to emails that have been sent, and more shows on the way, so more photos to be dealt with...it's just worrying that this hasn't been sorted yet...

I agree.  My post is pretty much back to normal.  What I don't get, is why I've not had an email from them in about 2 weeks.  You can't help but think that we might get over looked.

I'm still waiting for my photo.  I keep trying to contact them, but they won't answer my emails.  I thought we were going to be their priority after the Manchester event.  I do think over 3 months is too long to wait, to get something I should of got on the day!  I would really appreciate someone from showmasters getting in contact with me!!!

I got an email yesterday, to say that someone else is now dealing with the missing photo's, but I've not heard from this person directly yet.  I imagine that I won't get anything till the new year now.  Hopefully something will be sorted soon, though!

Still no photo and no contact since December.  This is very unfair Showmasters!!!

[Kinggodzillak]

Have you tried posting about this anywhere else on the forum? They probably don't look down here anymore...