pretenama2012 Posted July 3, 2015 Share Posted July 3, 2015 I have already purchased a Sigourney Weaver Photoshoot, but I am now thinking of getting a Diamond Pass. Is it possible to upgrade by paying the price difference or can I buy a Diamond and have the photoshoot refunded? Please can someone from Showmasters advise. Many Thanks. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted July 3, 2015 Share Posted July 3, 2015 Again, as posted a number of times before, YES this is possible. You need to buy a Diamond and then contact the store for a refund. 1 Link to comment Share on other sites More sharing options...
pretenama2012 Posted July 4, 2015 Author Share Posted July 4, 2015 Again, as posted a number of times before, YES this is possible. You need to buy a Diamond and then contact the store for a refund. Thank you - and how do I contact the store? Is there an email address? Sorry if I am annoying you, there is a lot of information on here to go through. Link to comment Share on other sites More sharing options...
dwarfbabe Posted July 4, 2015 Share Posted July 4, 2015 The email address is shop@showmastersevents.com. When you email, make sure you include both order numbers and the dates of the orders to enable them to be traced. Also, the office are very busy at the moment so it may be a few days before you get a reply. Link to comment Share on other sites More sharing options...
pretenama2012 Posted July 4, 2015 Author Share Posted July 4, 2015 The email address is shop@showmastersevents.com. When you email, make sure you include both order numbers and the dates of the orders to enable them to be traced. Also, the office are very busy at the moment so it may be a few days before you get a reply. Thank you very much for your help. I will purchase the Diamond tonight when I get home. I hope I haven't left it too late for it to be processed and sent to me in time for the event. I understand that Diamond's are sent out. Regards. Link to comment Share on other sites More sharing options...
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