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Refunds


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Hi,

I'm just back from my first Showmasters event and for the most part, it was a great experience. Thank you for finally bringing it to Belfast.

With regards to issues about refunds on tickets from guests that cancelled. I'm still waiting on money back for my photo op with Anthony Head, as well as two photo ops with Rupert Young, as he didn't appear today - and no one was told for hours. Do I need to contact someone in particular about this?

Thanks!

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Refunds are processed automatically, you don't need to contact anyone.

 

I'd give it til the end of the week for the Anthony refund, then email the store. That one is definitely a bit late.

 

Rupert seems to have been a surprise last minute cancellation, but the refunds will be processed automatically too.

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