dreampixie Posted March 7, 2013 Share Posted March 7, 2013 I just wanted to ask when the refunds are being made? I know someone who has received theirs already yet I am still waiting... Link to comment Share on other sites More sharing options...
Luther West Posted March 7, 2013 Share Posted March 7, 2013 If there is someone you know who has had their refund, then it will just be a matter of a short period of time. The person (s) who process payments have a day job from comments made by Moderators previously. So, they work through the payments, refunds etc in order when not working the old day job. 1 Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 7, 2013 Share Posted March 7, 2013 They are going down a list and they are working on said list, that much I can confirm. The other person may have ordered earlier than you, or their bank is a little faster at processing things. It's being worked on. Link to comment Share on other sites More sharing options...
CosmicAvatar Posted March 7, 2013 Share Posted March 7, 2013 Mine was done this week, thanks to Yvie. Link to comment Share on other sites More sharing options...
ilovepixar Posted March 9, 2013 Share Posted March 9, 2013 Can you tell me will we receive a confirmation email to notify us of the refund? Many thanks Link to comment Share on other sites More sharing options...
dreampixie Posted March 9, 2013 Author Share Posted March 9, 2013 Can you tell me will we receive a confirmation email to notify us of the refund? Many thanks I don't think so, its a case on keeping an eye on the bank account now Link to comment Share on other sites More sharing options...
CosmicAvatar Posted March 9, 2013 Share Posted March 9, 2013 Can you tell me will we receive a confirmation email to notify us of the refund? Many thanks I did (for this and for Middle Earth), but I agree that the best way is to keep an eye on the bank account. Link to comment Share on other sites More sharing options...
ilovepixar Posted March 9, 2013 Share Posted March 9, 2013 Ok will keep checking thanks everyone Link to comment Share on other sites More sharing options...
dreampixie Posted March 13, 2013 Author Share Posted March 13, 2013 Ok I am still waiting here, how long does it take? Link to comment Share on other sites More sharing options...
adriangill Posted March 13, 2013 Share Posted March 13, 2013 Ok I am still waiting here, how long does it take? It depends on how many there are to process. Link to comment Share on other sites More sharing options...
dreampixie Posted March 13, 2013 Author Share Posted March 13, 2013 Is there any idea how long we have to wait for our money? I would like a rough idea so I know Link to comment Share on other sites More sharing options...
Queen_Sindel Posted March 13, 2013 Share Posted March 13, 2013 Is there any idea how long we have to wait for our money? I would like a rough idea so I know The mods have no info about that, sorry. We know Yvie is processing refunds as soon as humanly possible. If you want an update you can e-mail info@collectormania.com. But no guarantees on how fast you will receive a reply. Link to comment Share on other sites More sharing options...
dreampixie Posted March 13, 2013 Author Share Posted March 13, 2013 (edited) Is there any idea how long we have to wait for our money? I would like a rough idea so I know The mods have no info about that, sorry. We know Yvie is processing refunds as soon as humanly possible. If you want an update you can e-mail info@collectormania.com. But no guarantees on how fast you will receive a reply. Ok thanks, I waited nearly a week for a reply last time Edited March 13, 2013 by dreampixie Link to comment Share on other sites More sharing options...
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