Flibble Posted April 12, 2017 Share Posted April 12, 2017 Hi I wanted to pre-order a signed photo of Robin Lord Taylor from the Frankfurt Comic Con on April 22nd. When I try to order either image A or B the website will not let me order a non-personalised version of either photo. Is this a glitch or do I have to order a personalised photo? Image C you can either order as personalised or non-personalised. I would really like to order a photo but there is no cut off date for orders. Could somebody please help me with this? Thank you. Link to comment Share on other sites More sharing options...
Wrong Name Posted April 12, 2017 Share Posted April 12, 2017 Your best bet is to email the preorder shop. They are more likely to see that than a post on here. Link to comment Share on other sites More sharing options...
Flibble Posted April 12, 2017 Author Share Posted April 12, 2017 I did email them direct but they did not reply. Link to comment Share on other sites More sharing options...
Raylenth Posted April 12, 2017 Share Posted April 12, 2017 When did you email them Flibble? Link to comment Share on other sites More sharing options...
Flibble Posted April 12, 2017 Author Share Posted April 12, 2017 A couple of days ago. Link to comment Share on other sites More sharing options...
Moderators StuartG2198 Posted April 12, 2017 Moderators Share Posted April 12, 2017 Can I ask what email address did you use? Link to comment Share on other sites More sharing options...
Flibble Posted April 12, 2017 Author Share Posted April 12, 2017 It was : preorders@showmastersevents.com Hope that helps and thank you to everyone for your help. Link to comment Share on other sites More sharing options...
Flibble Posted April 13, 2017 Author Share Posted April 13, 2017 Good news! The problem has been fixed and I have been able to put in an order. Thank you all for your help! :) Link to comment Share on other sites More sharing options...
Moderators StuartG2198 Posted April 13, 2017 Moderators Share Posted April 13, 2017 12 minutes ago, Flibble said: Good news! The problem has been fixed and I have been able to put in an order. Thank you all for your help! :) Excellent news. Link to comment Share on other sites More sharing options...
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