pretenama2012 Posted February 11, 2017 Share Posted February 11, 2017 I think I know the answer to this already, but was seeking confirmation. I am interested in the Superman photoshoot - what an opportunity to have a photoshoot with the three baddies! If I buy a photoshoot and one of them pulls out can I have a refund? I am having individual shoots too so would only want this if they were all in it. Thanks and I apologise in advance if this has been addressed lots of times before. Don't send me to the Phantom Zone Link to comment Share on other sites More sharing options...
Wrong Name Posted February 11, 2017 Share Posted February 11, 2017 I believe that refunds will only be given on group shots if all the guests cancel. If only one of them does, then they won't. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted February 11, 2017 Share Posted February 11, 2017 Wrong Name is correct. Usually if someone cancels SM will try to get a replacement - which in this case would be kind of hard unfortunately. Link to comment Share on other sites More sharing options...
pretenama2012 Posted February 11, 2017 Author Share Posted February 11, 2017 Thanks guys, just as I suspected. Now to risk or not to risk... Link to comment Share on other sites More sharing options...
mpharris Posted February 11, 2017 Share Posted February 11, 2017 Not saying this will happen but on at least one occasion in the past (Red Dwarf group at EMS) when one guest didn't turn up they gave the option of either a partial refund and having the photo with the reduced cast or a full refund. Link to comment Share on other sites More sharing options...
Sebster118 Posted February 12, 2017 Share Posted February 12, 2017 I think I remember that something similar happened with a Beverly Hills Cop group photoshoot last year where one guest cancelled and some asked for partial refunds/discounts but the price remained the same. Link to comment Share on other sites More sharing options...
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