LuckyLorri Posted August 12, 2015 Share Posted August 12, 2015 Hi Folks, I purchased my tickets early June - Just wondered if anyone has their tickets yet? I'm not sure when they're meant to be sent out? Many thanks, Lorri Link to comment Share on other sites More sharing options...
Matthewman Posted August 12, 2015 Share Posted August 12, 2015 As soon as I purchased my tickets I was sent a link to download them from Eventbrite. I would maybe check your confirmation email. 2 Link to comment Share on other sites More sharing options...
LuckyLorri Posted August 12, 2015 Author Share Posted August 12, 2015 Thanks, I just checked & the last email I had from Showmasters stated 'Your order has been successfully processed. Your items will be making their way to you via post but may not be sent until 2 weeks before the show.' I've sent them an email, getting a little worried but I'm sure they'll sort it out :) 1 Link to comment Share on other sites More sharing options...
Matthewman Posted August 12, 2015 Share Posted August 12, 2015 Ahhh, I wouldn't get too worried. The past few years, my postal tickets have always arrived quite close to the show. 1 Link to comment Share on other sites More sharing options...
dodef Posted August 12, 2015 Share Posted August 12, 2015 My postal tickets arrived months ago, might be worth a call? 1 Link to comment Share on other sites More sharing options...
carnosoul Posted August 12, 2015 Share Posted August 12, 2015 I got my tickets last month,i agree with dodef might be worth sending them a email 1 Link to comment Share on other sites More sharing options...
LuckyLorri Posted August 13, 2015 Author Share Posted August 13, 2015 Thanks everyone, if I don't hear back from them tomorrow I'll try to find a phone number, they only supply an email address when it comes to discussing 'paid for tickets'. Genuinley worried now but I'm sure they'll still have time to sort it out anyway. Thanks again everyone x Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 13, 2015 Share Posted August 13, 2015 shop@showmastersevents.com If you call they'll likely ask you to e-mail anyway. 1 Link to comment Share on other sites More sharing options...
Chris73 Posted August 13, 2015 Share Posted August 13, 2015 Yeh got mine too. Ages ago by recorded delivery. Link to comment Share on other sites More sharing options...
LuckyLorri Posted August 14, 2015 Author Share Posted August 14, 2015 Called them only to be told by voice mail that they're away at an event and won't be back until Tuesday, but to email them. I've already emailed around 3 separate times with no answer. I've spent a lot of money on these tickets and am disappointed with the lack of support All I can do is wait. Link to comment Share on other sites More sharing options...
Queen_Sindel Posted August 14, 2015 Share Posted August 14, 2015 Sheffield is going on this weekend, everyone is there. The store e-mail is still buried because some attendees are e-mailing in daily. The turnaround time is a week, and that's the minimum estimate. If you don't get a reply just bring your order confirmation, this can be sorted at the event. 1 Link to comment Share on other sites More sharing options...
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