Hi,
On Saturday about 4.00 I received a text saying I had won a prize in the draw
I called back and said I was now at home and was not returning to the event
having been on Friday & Saturday
the girl who answered said if i contacted the email address on site on Tuesday / Wednesday they would arrange to send my prize ( I was told Paramount lucky bag, TShirts , Posters etc )
so on Tuesday i sent message to the email address in contact us, and i resent this today
email adress used was : info@showmastersonline.com
pointing situation out and stating what i had been told as well as asking for reply of confirmation of receiving my message, i also sent a text to the mobile number that sent me message originally
anyway so far I have heard nothing
has anyone else had similar experience ?
if so who do I contact ? to claim my prize
as a regular attendee of these events and having spent over at least a £1000 on autos
its pretty annoying that no one replys
having also had a similar experience a couple of years ago when I think I won a pass to autographica
( never knew for definite but my name was on web-site as a winner so pretty likely it was me, unless 2 of us attended with same name )
at the time i emailed several times and never had any reply confirming or denying i was the actuall winner
but rather gave up on pursuing it,
I belive autographica are part of same firm
so yet again receiving no response its even more annoying to happen again
I thought I would be classed as a very good customer to the firm running these events
any help or a reply from someone appreciated
my email was from a differerent email address if autographicawant to respond there
Thanks
A disgruntled customer